Recall 00V-388: 1997 Mercedes Benz E Class

The problem

Vehicle description: passenger vehicles. Some of these vehicles have experienced side air bag deployments in the absence of a crash.

The risk

Inadvertent side air bag deployment could cause personal injury to the seat occupant.

The fix

Dealers will replace the driver and passenger door mounted side air bag modules. At the same time, dealers will also inspect the condition of the side air bag module wiring within the doors and replace that wiring if there is any evidence of damage.

Notes

Owner notification is expected to begin during february 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mercedes-benz at 1-800-367-6372.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-DOT (1-888-327-4236).

Recall details

Vehicles in this recall

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 00V-388?

Vehicle description: passenger vehicles. Some of these vehicles have experienced side air bag deployments in the absence of a crash.

How is recall 00V-388 fixed?

Dealers will replace the driver and passenger door mounted side air bag modules. At the same time, dealers will also inspect the condition of the side air bag module wiring within the doors and replace that wiring if there is any evidence of damage.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.