Recall 02V-293: 1996–1998 Chrysler Town and Country, 1996–1998 Dodge Caravan and 3 more

DAIMLERCHRYSLER CORPORATION recall for air bags, reported to NHTSA on Nov 7, 2002, covering about 1,500,521 vehicles.

NHTSA number
02V-293
Report date
Nov 7, 2002
Vehicles affected
1,500,521
Owners notified
Nov 18, 2002

The problem

On certain mini vans, the clockspring assembly may have been wound incorrectly during the vehicle assembly process.

The risk

This condition will manifest itself through illumination of the air bag warning lamp, and could eventually result in a driver's air bag open circuit, if the part is not replaced in a reasonable amount of time.

The fix

Dealers will replace the clockspring assembly on all vehicles with 70,000 miles or less. An extended lifetime warranty will also be placed on this component for all affected vehicles, regardless of mileage. Daimlerchrysler will also reimburse owners who have paid to have the clockspring replaced on their vehicles. Owner notification began november 18, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.

Notes

Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-DOT (1-888-327-4236).

Recall details

ManufacturerDAIMLERCHRYSLER CORPORATION
ComponentAir Bags › Frontal
Recall started byNHTSA (Office of Defects Investigation)
NHTSA campaign number02V293000

Vehicles in this recall

VehicleModel years
Chrysler Town and Country1996, 1997, 1998All years
Dodge Caravan1996, 1997, 1998All years
Dodge Grand Caravan1996, 1997, 1998All years
Plymouth Grand Voyager1996, 1997, 1998All years
Plymouth Voyager1996, 1997, 1998All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 02V-293?

On certain mini vans, the clockspring assembly may have been wound incorrectly during the vehicle assembly process.

How is recall 02V-293 fixed?

Dealers will replace the clockspring assembly on all vehicles with 70,000 miles or less. An extended lifetime warranty will also be placed on this component for all affected vehicles, regardless of mileage. Daimlerchrysler will also reimburse owners who have paid to have the clockspring replaced on their vehicles. Owner notification began november 18, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.