Recall 03V-261: 2001 Neoplan AN435L, 2002 Neoplan AN440L

The problem

On certain transit buses equipped with cummins westport b gas plus or c gas plus 6 cylinder engines, the electronic control module calibration may not correctly detect a throttle plate actuator failure that could result in an uncommanded open throttle condition.

The risk

If this event occurs, the vehicle operator will not have control of the engine speed which could possibly result in a vehicle crash.

The fix

Dealers will replace the electronic control module calibration free of charge. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact cummins customer assistance center at 1-800-343-7357 or neoplan at 1-719-336-3256.

Notes

Neoplan recall no. 03-e021.also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-DOT (1-888-327-4236).

Recall details

Vehicles in this recall

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 03V-261?

On certain transit buses equipped with cummins westport b gas plus or c gas plus 6 cylinder engines, the electronic control module calibration may not correctly detect a throttle plate actuator failure that could result in an uncommanded open throttle condition.

How is recall 03V-261 fixed?

Dealers will replace the electronic control module calibration free of charge. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact cummins customer assistance center at 1-800-343-7357 or neoplan at 1-719-336-3256.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.