Recall 10V-264: 2007–2010 Coach & Equipment Phoenix
COACH AND EQUIPMENT MFG CORP. recall for equipment adaptive/mobility, reported to NHTSA on Jun 15, 2010, covering about 884 vehicles.
The problem
Coach & equipment is recalling certain model year 2007 through 2010 phoenix shuttle buses manufactured from october 2007 through january 2010 and fitted with certain ricon s series and k series l-model wheelchair lifts. Due to a problem in the software that controls the lift's "up" function, should the "up" button be released before the floor level limit switch is activated, the lift may continue its upward travel and may overrun the floor level cut off point.
The risk
When the platform overruns the vehicle floor level and stops at an angle from 15-20 degrees, it is possible for a person in a wheelchair to tip over and for someone standing on the platform to fall, possibly resulting in injuries.
The fix
Coach & equipment will notify owners and the repairs will be performed by authorized ricon dealers free of charge. A software solution for this safety defect is under investigation. Until the software solution is available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a DVD-based training aid to promote proper lift operation at no cost. The safety recall is expected to begin during august 2010. Owners may contact ricon at 1-818-267-3000 or coach & equipment at 1-315-536-2321.
Notes
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (Tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Recall details
| Manufacturer | COACH AND EQUIPMENT MFG CORP. |
|---|---|
| Component | Equipment Adaptive/Mobility |
| Recall started by | the manufacturer |
| NHTSA campaign number | 10V264000 |
Vehicles in this recall
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 10V-264?
Coach & equipment is recalling certain model year 2007 through 2010 phoenix shuttle buses manufactured from october 2007 through january 2010 and fitted with certain ricon s series and k series l-model wheelchair lifts. Due to a problem in the software that controls the lift's "up" function, should the "up" button be released before the floor level limit switch is activated, the lift may continue its upward travel and may overrun the floor level cut off point.
How is recall 10V-264 fixed?
Coach & equipment will notify owners and the repairs will be performed by authorized ricon dealers free of charge. A software solution for this safety defect is under investigation. Until the software solution is available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a DVD-based training aid to promote proper lift operation at no cost. The safety recall is expected to begin during august 2010. Owners may contact ricon at 1-818-267-3000 or coach & equipment at 1-315-536-2321.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.