Recall 12V-295: 2009–2012 Volvo Bus 9700
PREVOST CARS, INC. recall for electrical system, reported to NHTSA on Jun 26, 2012, covering about 27 vehicles.
The problem
Prevost is recalling certain model year 2009-2012 volvo 9700 motor coaches. Due to a software error, the vehicles may come to a sudden stop by brake application if the sensor reads that the wheelchair lift door is not completely closed.
The risk
If this occurs, the vehicle may suddenly stop without warning, increasing the risk of a crash.
The fix
Prevost will notify owners and dealers will update the software, free of charge. The safety recall began on july 13, 2012. Owners may contact prevost car inc., service department toll-free at 1-866-870-2046 or 1-418-831-2046.
Notes
The prevost recall campaign number is sr12-59.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (Tty: 1-800-424-9153); or go to http://www.safercar.gov.
Recall details
| Manufacturer | PREVOST CARS, INC. |
|---|---|
| Component | Electrical System › Software |
| Recall started by | the manufacturer |
| NHTSA campaign number | 12V295000 |
Vehicles in this recall
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 12V-295?
Prevost is recalling certain model year 2009-2012 volvo 9700 motor coaches. Due to a software error, the vehicles may come to a sudden stop by brake application if the sensor reads that the wheelchair lift door is not completely closed.
How is recall 12V-295 fixed?
Prevost will notify owners and dealers will update the software, free of charge. The safety recall began on july 13, 2012. Owners may contact prevost car inc., service department toll-free at 1-866-870-2046 or 1-418-831-2046.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.