Recall 12V-404: 2006–2010 Turtle Top Ford Odyssey, 2006–2010 Turtle Top Ford Van Terra and 1 more

TURTLE TOP recall for equipment adaptive/mobility, reported to NHTSA on Aug 14, 2012, covering about 577 vehicles.

NHTSA number
12V-404
Report date
Aug 14, 2012
Vehicles affected
577
Owners notified
Sep 13, 2012

The problem

Turtle Top is recalling certain model year 2006-2010 transit buses equipped with Century-2 and/or Vista-2 wheelchair lifts. Over time with frequent use, the roll stop latches on the outer barrier may become bent or misaligned.

The risk

A wheelchair occupant may defeat or ride over the insufficiently latched roll stop. If this occurs when the lift platform is in an elevated position, the wheelchair's occupant could fall and sustain injury.

The fix

Turtle Top will notify owners, and the repairs will be performed by authorized Braun dealers free of charge. The recall began on September 13, 2012. Owners may contact Turtle Top at 574-831-4340.

Notes

Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerTURTLE TOP
ComponentEquipment Adaptive/Mobility
Recall started byNHTSA (Office of Defects Investigation)
NHTSA campaign number12V404000

Vehicles in this recall

VehicleModel years
Turtle Top Ford Odyssey2006, 2007, 2008, 2009, 2010All years
Turtle Top Ford Van Terra2006, 2007, 2008, 2009, 2010All years
Turtle Top Terra Transport2006, 2007, 2008, 2009, 2010All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 12V-404?

Turtle Top is recalling certain model year 2006-2010 transit buses equipped with Century-2 and/or Vista-2 wheelchair lifts. Over time with frequent use, the roll stop latches on the outer barrier may become bent or misaligned.

How is recall 12V-404 fixed?

Turtle Top will notify owners, and the repairs will be performed by authorized Braun dealers free of charge. The recall began on September 13, 2012. Owners may contact Turtle Top at 574-831-4340.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.