Recall 12V-492: 2012 Mercedes-Benz E350, 2012 Mercedes-Benz E550

MERCEDES-BENZ USA, LLC. recall for air bags, reported to NHTSA on Oct 9, 2012, covering about 499 vehicles.

NHTSA number
12V-492
Report date
Oct 9, 2012
Vehicles affected
499
Owners notified
Dec 21, 2012

The problem

Mercedes-Benz is recalling certain model year 2012 E350 and E550 Coupe vehicles, manufactured April 2, 2012, through June 29, 2012. Improper stitching of the right side window curtain air bag may cause it to not deploy as intended in the affected vehicles.

The risk

In the event of an accident necessitating the deployment of the right window curtain air bag, the improper stitching may cause it to deflate more quickly than intended, reducing the protection it may provide, resulting in an increased risk of injury to vehicle occupants.

The fix

Mercedes-Benz will notify owners, and dealers will replace the right side window curtain air bag. The recall began on December 21, 2012. Owners may contact Mercedes-Benz at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerMERCEDES-BENZ USA, LLC.
ComponentAir Bags › Side/Window
Recall started bythe manufacturer
NHTSA campaign number12V492000

Vehicles in this recall

VehicleModel years
Mercedes-Benz E3502012All years
Mercedes-Benz E5502012All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 12V-492?

Mercedes-Benz is recalling certain model year 2012 E350 and E550 Coupe vehicles, manufactured April 2, 2012, through June 29, 2012. Improper stitching of the right side window curtain air bag may cause it to not deploy as intended in the affected vehicles.

How is recall 12V-492 fixed?

Mercedes-Benz will notify owners, and dealers will replace the right side window curtain air bag. The recall began on December 21, 2012. Owners may contact Mercedes-Benz at 1-800-367-6372.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.