Recall 14V-581: 2014 Infiniti Q50 Hybrid, 2014 Infiniti Q70 Hybrid
Nissan North America, Inc. recall for hybrid propulsion system, reported to NHTSA on Sep 22, 2014, covering about 5,412 vehicles.
The problem
Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to June 25, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to May 7, 2014. Due to a software error, the electric motor may stop working while the vehicle is being driven using the electric motor only.
The risk
The stall-like condition that occurs when the electric motor stops working may increase the risk of a crash.
The fix
Nissan will notify owners, and dealers will reprogram the motor inverter software, free of charge. The recall began on November1, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Nissan North America, Inc. |
|---|---|
| Component | Hybrid Propulsion System |
| Recall started by | the manufacturer |
| NHTSA campaign number | 14V581000 |
Vehicles in this recall
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 14V-581?
Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to June 25, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to May 7, 2014. Due to a software error, the electric motor may stop working while the vehicle is being driven using the electric motor only.
How is recall 14V-581 fixed?
Nissan will notify owners, and dealers will reprogram the motor inverter software, free of charge. The recall began on November1, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.