Recall 15V-494: 2010 Turtle Top Odyssey XL MPV, 2012 Turtle Top Van Terra XL
Turtle Top recall for latches/locks/linkages, reported to NHTSA on Aug 6, 2015, covering about 2 vehicles.
The problem
Turtle Top is recalling certain model year 2012 Van Terra XL transit bus manufactured October 13, 2012, to February 7, 2013, and 2012 Odyssey XL MPV transit bus manufactured May 2, 2011, to October 4, 2011, which fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 217, "Bus Emergency Exits and Window Retention and Release." The windows may not meet minimum loading requirements.
The risk
Windows that do not meet minimum loading requirements are at an increased risk of breaking and falling onto a passenger when pushed by passengers or objects.
The fix
Turtle Top will notify owners, and dealers will install a newly designed catch and handle combination. Repairs will be made free of charge. The recall began on September 8, 2015. Owners may contact Turtle Top customer service at 1-574-831-4340.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Turtle Top |
|---|---|
| Component | Latches/Locks/Linkages › Doors › Latch |
| Recall started by | the manufacturer |
| NHTSA campaign number | 15V494000 |
Vehicles in this recall
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 15V-494?
Turtle Top is recalling certain model year 2012 Van Terra XL transit bus manufactured October 13, 2012, to February 7, 2013, and 2012 Odyssey XL MPV transit bus manufactured May 2, 2011, to October 4, 2011, which fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 217, "Bus Emergency Exits and Window Retention and Release." The windows may not meet minimum loading requirements.
How is recall 15V-494 fixed?
Turtle Top will notify owners, and dealers will install a newly designed catch and handle combination. Repairs will be made free of charge. The recall began on September 8, 2015. Owners may contact Turtle Top customer service at 1-574-831-4340.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.