Recall 16V-138: 2015–2016 Volkswagen E-Golf

Volkswagen Group of America, Inc. recall for engine and engine cooling, reported to NHTSA on Mar 7, 2016, covering about 5,561 vehicles.

NHTSA number
16V-138
Report date
Mar 7, 2016
Vehicles affected
5,561
Owners notified
Mar 17, 2016

The problem

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 e-Golf vehicles manufactured May 21, 2014, to March 1, 2016. Oversensitive diagnostics for the high-voltage battery management system may falsely detect an electrical surge resulting in the vehicle's electric drive motor shutting down unexpectedly.

The risk

An unexpected vehicle shutdown can increase the risk of a crash.

The fix

Volkswagen has notified owners, and dealers will update the battery management software, free of charge. The recall began March 15, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93B4.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerVolkswagen Group of America, Inc.
ComponentEngine and Engine Cooling › Engine
Electrical System › Propulsion System › Traction Battery
Recall started bythe manufacturer
NHTSA campaign number16V138000

Vehicles in this recall

VehicleModel years
Volkswagen E-Golf2015, 2016All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 16V-138?

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 e-Golf vehicles manufactured May 21, 2014, to March 1, 2016. Oversensitive diagnostics for the high-voltage battery management system may falsely detect an electrical surge resulting in the vehicle's electric drive motor shutting down unexpectedly.

How is recall 16V-138 fixed?

Volkswagen has notified owners, and dealers will update the battery management software, free of charge. The recall began March 15, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93B4.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.