Recall 18V-676: 2014–2019 Midwest Fire ALL-Poly Series

The problem

Midwest Fire Equipment & Repair Company (Midwest) is recalling certain 2014-2019 Midwest Fire All-Poly Series emergency vehicles equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.

The risk

The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.

The fix

Midwest will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. The recall began October 23, 2018. Owners may contact Midwest customer service at 1-800-344-2059.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

Vehicles in this recall

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 18V-676?

Midwest Fire Equipment & Repair Company (Midwest) is recalling certain 2014-2019 Midwest Fire All-Poly Series emergency vehicles equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.

How is recall 18V-676 fixed?

Midwest will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. The recall began October 23, 2018. Owners may contact Midwest customer service at 1-800-344-2059.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.