Recall 19V-748: 2016 Starcraft RV FW Solstice

Starcraft RV recall for equipment, reported to NHTSA on Oct 18, 2019, covering about 5 vehicles.

NHTSA number
19V-748
Report date
Oct 18, 2019
Vehicles affected
5
Owners notified
Oct 23, 2019

The problem

Starcraft RV (Starcraft) is recalling 2016 Solstice Travel Star fifth wheel trailers equipped with Atwood on-demand water heaters. The water heaters have a water and gas valve that may cause the water heater to overheat the water in the hot water supply tap.

The risk

The overheating of the water may result in the release of steam, possibly causing the operator is to scald themselves, increasing the risk of injury.

The fix

Starcraft will notify owners, and Atwood dealers will install a water flow adjustment stop key that prevents the recall condition from occurring, free of charge. The recall began on October 23, 2019. Owners may contact Starcraft customer service at 1-800-945-4787 or Atwood customer service at 1-877-546-9074.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerStarcraft RV
ComponentEquipment › Recreational Vehicle/Trailer › Lpg Systems › Water Heater
Recall started bythe manufacturer
NHTSA campaign number19V748000

Vehicles in this recall

VehicleModel years
Starcraft RV FW Solstice2016All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 19V-748?

Starcraft RV (Starcraft) is recalling 2016 Solstice Travel Star fifth wheel trailers equipped with Atwood on-demand water heaters. The water heaters have a water and gas valve that may cause the water heater to overheat the water in the hot water supply tap.

How is recall 19V-748 fixed?

Starcraft will notify owners, and Atwood dealers will install a water flow adjustment stop key that prevents the recall condition from occurring, free of charge. The recall began on October 23, 2019. Owners may contact Starcraft customer service at 1-800-945-4787 or Atwood customer service at 1-877-546-9074.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.