Recall 20V-329: 2020 Mercedes-Benz GLE 450, 2020 Mercedes-Benz GLS 450 and 1 more

Mercedes-Benz USA, LLC. recall for suspension, reported to NHTSA on Jun 5, 2020, covering about 38 vehicles.

NHTSA number
20V-329
Report date
Jun 5, 2020
Vehicles affected
38
Owners notified
Oct 20, 2020

The problem

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE450, GLS450, and GLS580 vehicles. The sealing of the piston assembly in the front struts and rear shock absorbers may leak and fail prematurely.

The risk

Premature wear of the front struts and rear shock absorbers can affect vehicle handling and control, increasing the risk of a crash.

The fix

MBUSA will notify owners, and dealers will replace the front strut assemblies and rear shock absorbers, free of charge. The recall began October 20, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020090001.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerMercedes-Benz USA, LLC.
ComponentSuspension › Rear › Shock Absorber
Suspension › Front › Shock Absorber
Recall started bythe manufacturer
NHTSA campaign number20V329000

Vehicles in this recall

VehicleModel years
Mercedes-Benz GLE 4502020All years
Mercedes-Benz GLS 4502020All years
Mercedes-Benz GLS 580 4Matic2020All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 20V-329?

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE450, GLS450, and GLS580 vehicles. The sealing of the piston assembly in the front struts and rear shock absorbers may leak and fail prematurely.

How is recall 20V-329 fixed?

MBUSA will notify owners, and dealers will replace the front strut assemblies and rear shock absorbers, free of charge. The recall began October 20, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020090001.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.