Recall 20V-338: 2020 Highland Ridge FW Silverstar, 2020 Highland Ridge TT Mesa Ridge and 1 more
Highland Ridge RV recall for visibility, reported to NHTSA on Jun 9, 2020, covering about 80 vehicles.
The problem
Highland Ridge RV (Highland Ridge) is recalling certain 2020 Ridge, Open Range, and Silverstar recreational trailers. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
The risk
If the window glass detaches while the trailer is moving it could become a projectile, increasing the risk of a crash.
The fix
Highland RV will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Highland RV customer service at 1-260-768-7771. Highland RV's number for this recall is 9901508.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Highland Ridge RV |
|---|---|
| Component | Visibility › Glass, Side/Rear |
| Recall started by | the manufacturer |
| NHTSA campaign number | 20V338000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Highland Ridge FW Silverstar | 2020 | All years |
| Highland Ridge TT Mesa Ridge | 2020 | All years |
| Highland Ridge TT Open Range | 2020 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 20V-338?
Highland Ridge RV (Highland Ridge) is recalling certain 2020 Ridge, Open Range, and Silverstar recreational trailers. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
How is recall 20V-338 fixed?
Highland RV will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Highland RV customer service at 1-260-768-7771. Highland RV's number for this recall is 9901508.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.