Recall 20V-371: 2020 Palomino Real-Lite Camper
Forest River, Inc. recall for visibility, reported to NHTSA on Jun 24, 2020, covering about 732 vehicles.
The problem
Forest River, Inc. (Forest River) is recalling certain 2020 Cedar Creek, Columbus, Flagstaff, Coachmen Apex, Palomino, Rockwood, and Sunseeker recreational vehicles and Palomino soft and hard-side truck campers and Real-Lite Truck Campers. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
The risk
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
The fix
Forest River will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 15, 2020. Owners may contact Rockwood & Flagstaff Customer Service at 1-574-642-8943, Cedar Creek Customer Service at 1-260-593-4000, Sunseeker Customer Service at 1-574-206-7600, Coachmen Apex and Apex Nano Customer Service at 1-574-358-0401, Palomino Customer Service at 1-269-432-3246, Columbus Customer Service at 1-574-821-1487 or Lippert Customer Service at 1-574-537-8900.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Forest River, Inc. |
|---|---|
| Component | Visibility › Glass, Side/Rear |
| Recall started by | the manufacturer |
| NHTSA campaign number | 20V371000 |
Vehicles in this recall
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 20V-371?
Forest River, Inc. (Forest River) is recalling certain 2020 Cedar Creek, Columbus, Flagstaff, Coachmen Apex, Palomino, Rockwood, and Sunseeker recreational vehicles and Palomino soft and hard-side truck campers and Real-Lite Truck Campers. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
How is recall 20V-371 fixed?
Forest River will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 15, 2020. Owners may contact Rockwood & Flagstaff Customer Service at 1-574-642-8943, Cedar Creek Customer Service at 1-260-593-4000, Sunseeker Customer Service at 1-574-206-7600, Coachmen Apex and Apex Nano Customer Service at 1-574-358-0401, Palomino Customer Service at 1-269-432-3246, Columbus Customer Service at 1-574-821-1487 or Lippert Customer Service at 1-574-537-8900.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.