Recall 20V-599: 2020 Ford Redundant F-350

Ford Motor Company recall for power train, reported to NHTSA on Sep 30, 2020, covering about 52 vehicles.

NHTSA number
20V-599
Report date
Sep 30, 2020
Vehicles affected
52
Owners notified
Jan 11, 2021

The problem

Ford Motor Company (Ford) is recalling certain 2020 F-350 trucks equipped with 7.3L gas engines and ambulance prep packages. These vehicles were ordered with Wide Track rear axles, but were built with base (narrower) axles. Depending on the body installed by the body builder, the inner tires on the dual wheel rear axle may contact the body.

The risk

Inner tire contact with the body could result in a tire blowout, potentially causing a loss of vehicle control, increasing the risk of crash.

The fix

Ford will notify owners, and dealers will rebuild the rear axle as a Wide Track axle on vehicles already built. For remaining vehicles, body builders will be given the option to accept the base axle and build a different second unit body that meets Ford's specifications or have the rear axle rebuilt as a Wide Track axle, free of charge. An interim letter notifying owners of the safety risk was mailed on October 23, 2020. The recall began January 11, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S57.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerFord Motor Company
ComponentPower Train › Axle Assembly
Recall started bythe manufacturer
NHTSA campaign number20V599000

Vehicles in this recall

VehicleModel years
Ford Redundant F-3502020All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 20V-599?

Ford Motor Company (Ford) is recalling certain 2020 F-350 trucks equipped with 7.3L gas engines and ambulance prep packages. These vehicles were ordered with Wide Track rear axles, but were built with base (narrower) axles. Depending on the body installed by the body builder, the inner tires on the dual wheel rear axle may contact the body.

How is recall 20V-599 fixed?

Ford will notify owners, and dealers will rebuild the rear axle as a Wide Track axle on vehicles already built. For remaining vehicles, body builders will be given the option to accept the base axle and build a different second unit body that meets Ford's specifications or have the rear axle rebuilt as a Wide Track axle, free of charge. An interim letter notifying owners of the safety risk was mailed on October 23, 2020. The recall began January 11, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S57.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.