Recall 20V-624: 2020 Harley-Davidson/livewire ELW (Livewire)

Harley-Davidson Motor Company recall for electrical system, reported to NHTSA on Oct 8, 2020, covering about 1,012 vehicles.

NHTSA number
20V-624
Report date
Oct 8, 2020
Vehicles affected
1,012
Owners notified
Oct 19, 2020

The problem

Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2020 LiveWire (ELW) motorcycles. The electric vehicle powertrain may unexpectedly shut down and not restart, due to a software issue in the Onboard Charging (OBC) system.

The risk

An unexpected loss of propulsion without the ability to restart may increase the risk of a crash.

The fix

Harley-Davidson will notify owners, and dealers will update the OBC software, free of charge. The recall began October 19, 2020. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0176.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerHarley-Davidson Motor Company
ComponentElectrical System › Propulsion System › Charging › Module › Software
Recall started bythe manufacturer
NHTSA campaign number20V624000

Vehicles in this recall

VehicleModel years
Harley-Davidson/livewire ELW (Livewire)2020All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 20V-624?

Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2020 LiveWire (ELW) motorcycles. The electric vehicle powertrain may unexpectedly shut down and not restart, due to a software issue in the Onboard Charging (OBC) system.

How is recall 20V-624 fixed?

Harley-Davidson will notify owners, and dealers will update the OBC software, free of charge. The recall began October 19, 2020. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0176.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.