Recall 21V-787: 2012–2016 Starcraft Bus Transit Bus
Forest River, Inc. recall for equipment, reported to NHTSA on Oct 8, 2021, covering about 7,593 vehicles.
The problem
Forest River, Inc. (Forest River) is recalling certain 2012-2016 Starcraft transit buses. The rear emergency exit window labels are not in the correct location and only provide instructions for one release mechanism, instead of two release mechanisms. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
The risk
In an emergency, the incorrect window label instructions may prevent or delay the use of the emergency exit, increasing the risk of injury.
The fix
Dealers will install new labels on the rear emergency exit windows, free of charge. Owner notification letters were mailed August 22, 2022. Owners may contact Forest River Customer Service at 1-800-348-7440. Forest River's number for this recall is 05-0169.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Forest River, Inc. |
|---|---|
| Component | Equipment › Other › Labels |
| Recall started by | the manufacturer |
| NHTSA campaign number | 21V787000 |
Vehicles in this recall
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 21V-787?
Forest River, Inc. (Forest River) is recalling certain 2012-2016 Starcraft transit buses. The rear emergency exit window labels are not in the correct location and only provide instructions for one release mechanism, instead of two release mechanisms. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
How is recall 21V-787 fixed?
Dealers will install new labels on the rear emergency exit windows, free of charge. Owner notification letters were mailed August 22, 2022. Owners may contact Forest River Customer Service at 1-800-348-7440. Forest River's number for this recall is 05-0169.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.