Recall 21V-950: 2021 Jeep Grand Cherokee
Chrysler (FCA US, LLC) recall for exterior lighting, reported to NHTSA on Dec 9, 2021, covering about 36,929 vehicles.
The problem
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
Inoperable headlights can reduce visibility for the driver and oncoming traffic, increasing the risk of a crash.
The fix
Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y72.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Chrysler (FCA US, LLC) |
|---|---|
| Component | Exterior Lighting › Lighting Control Module › Software Exterior Lighting › Headlights |
| Recall started by | the manufacturer |
| NHTSA campaign number | 21V950000 |
Vehicles in this recall
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 21V-950?
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
How is recall 21V-950 fixed?
Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y72.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.