Recall 23V-187: 2022 Infiniti QX50, 2023 Infiniti QX55

Nissan North America, Inc. recall for latches/locks/linkages, reported to NHTSA on Mar 20, 2023, covering about 48 vehicles.

NHTSA number
23V-187
Report date
Mar 20, 2023
Vehicles affected
48
Owners notified
May 10, 2023

The problem

Nissan North America, Inc. (Nissan) is recalling certain 2023 INFINITI QX55 and 2022 INFINITI QX50 vehicles. The incorrect door latch may have been installed in the front right-side passenger door lock assembly, preventing the front right-side door lock from automatically locking.

The risk

An unlocked door may unlatch and open during a crash, increasing the risk of injury.

The fix

Dealers will replace the front right-side passenger door lock assembly, free of charge. Owner notification letters are expected to be mailed May 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC962.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerNissan North America, Inc.
ComponentLatches/Locks/Linkages › Doors › Lock
Recall started bythe manufacturer
NHTSA campaign number23V187000

Vehicles in this recall

VehicleModel years
Infiniti QX502022All years
Infiniti QX552023All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 23V-187?

Nissan North America, Inc. (Nissan) is recalling certain 2023 INFINITI QX55 and 2022 INFINITI QX50 vehicles. The incorrect door latch may have been installed in the front right-side passenger door lock assembly, preventing the front right-side door lock from automatically locking.

How is recall 23V-187 fixed?

Dealers will replace the front right-side passenger door lock assembly, free of charge. Owner notification letters are expected to be mailed May 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC962.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.