Recall 23V-669: 2019–2024 Thomas Built Buses SAF-T-Liner C2, 2022–2024 Thomas Built Buses SAF-T-Liner C2 Joley and 1 more
Daimler Trucks North America, LLC recall for structure, reported to NHTSA on Oct 3, 2023, covering about 20,668 vehicles.
The problem
Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 and 2020-2024 Thomas Built SAF-T-Liner Jouley school buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.
The risk
An emergency exit door opening unexpectedly can increase the risk of an injury.
The fix
Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Daimler Trucks North America, LLC |
|---|---|
| Component | Structure › Emergency › Escape/Egress/Exit › Latching/Release System |
| Recall started by | the manufacturer |
| NHTSA campaign number | 23V669000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Thomas Built Buses SAF-T-Liner C2 | 2019, 2020, 2021, 2022, 2023, 2024 | All years |
| Thomas Built Buses SAF-T-Liner C2 Joley | 2022, 2023, 2024 | All years |
| Thomas Built Buses SAF-T-Liner C2 Jouley | 2020, 2021 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 23V-669?
Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 and 2020-2024 Thomas Built SAF-T-Liner Jouley school buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.
How is recall 23V-669 fixed?
Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.