Recall 23V-843: 2024–2025 Thomas Built Buses SAF-T-Liner C2, 2024 Thomas Built Buses SAF-T-Liner C2 Jouley

Daimler Trucks North America, LLC recall for structure, reported to NHTSA on Dec 13, 2023, covering about 321 vehicles.

NHTSA number
23V-843
Report date
Dec 13, 2023
Vehicles affected
321
Owners notified
Jan 26, 2024

The problem

Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Thomas Built SAF-T-LINER C2 and 2024 Thomas Built SAF-T-LINER C2 Jouley school buses. A rear interior joint between the bulkhead and window panel may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."

The risk

A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury.

The fix

Dealers will add additional mechanical fasteners to secure the joints, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL986.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerDaimler Trucks North America, LLC
ComponentStructure › Body
Recall started bythe manufacturer
NHTSA campaign number23V843000

Vehicles in this recall

VehicleModel years
Thomas Built Buses SAF-T-Liner C22024, 2025All years
Thomas Built Buses SAF-T-Liner C2 Jouley2024All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 23V-843?

Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Thomas Built SAF-T-LINER C2 and 2024 Thomas Built SAF-T-LINER C2 Jouley school buses. A rear interior joint between the bulkhead and window panel may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."

How is recall 23V-843 fixed?

Dealers will add additional mechanical fasteners to secure the joints, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL986.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.