Recall 24V-520: 2023 Mercedes-Benz GLC 300

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC 300 4MATIC vehicles. Certain dashboard area bolts may have been insufficiently tightened, potentially causing improper air bag deployment or parts separation during a crash. In addition, the 12-Volt electric auxiliary heater connections may be loose, possibly causing the electrical wiring to overheat.

The risk

An improper air bag deployment increases the risk of injury in a crash. Overheated wiring can increase the risk of a fire.

The fix

Dealers will inspect and tighten the bolts as necessary, free of charge. Owner notification letters were August 23, 2024. Owner may contact MBUSA customer service at 1-877-496-3691.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

Vehicles in this recall

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 24V-520?

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC 300 4MATIC vehicles. Certain dashboard area bolts may have been insufficiently tightened, potentially causing improper air bag deployment or parts separation during a crash. In addition, the 12-Volt electric auxiliary heater connections may be loose, possibly causing the electrical wiring to overheat.

How is recall 24V-520 fixed?

Dealers will inspect and tighten the bolts as necessary, free of charge. Owner notification letters were August 23, 2024. Owner may contact MBUSA customer service at 1-877-496-3691.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.