Recall 24V-651: 2021–2024 Volkswagen ID.4

Volkswagen Group of America, Inc. recall for structure, reported to NHTSA on Sep 4, 2024, covering about 99,064 vehicles.

NHTSA number
24V-651
Report date
Sep 4, 2024
Vehicles affected
99,064
Owners notified
Dec 27, 2024

The problem

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.

The risk

A vehicle door that opens unexpectedly while driving increases the risk of injury.

The fix

Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerVolkswagen Group of America, Inc.
ComponentStructure › Body › Door › Handle › Exterior
Recall started byNHTSA (Office of Defects Investigation)
NHTSA campaign number24V651000

Vehicles in this recall

VehicleModel years
Volkswagen ID.42021, 2022, 2023, 2024All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 24V-651?

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.

How is recall 24V-651 fixed?

Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.