Recall 24V-902: 2023–2024 Rich Speciality Trailers Office, 2023–2024 Rich Speciality Trailers Sanitation
Kuntry Kustom RV, LLC recall for equipment, reported to NHTSA on Nov 29, 2024, covering about 347 vehicles.
The problem
Kuntry Kustom RV, LLC (Kuntry Kustom) is recalling certain 2023-2024 Rich Specialty Sanitation and Office trailers, equipped with certain GE air conditioners. The air conditioner soft start device may fail and overheat.
The risk
An air conditioner soft start device that overheats increases the risk of a fire.
The fix
Dealers will remove the soft start, free of charge. As an interim measure, owners should have the ICM870-16A-BH5400 soft start removed from their air conditioner. Owner notification letters were mailed June 23, 2025. Owners may contact Kuntry Kustom customer service at 1-260-593-2208.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Recall details
| Manufacturer | Kuntry Kustom RV, LLC |
|---|---|
| Component | Equipment › Appliance › Air Conditioner |
| Recall started by | NHTSA (Office of Defects Investigation) |
| NHTSA campaign number | 24V902000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Rich Speciality Trailers Office | 2023, 2024 | All years |
| Rich Speciality Trailers Sanitation | 2023, 2024 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 24V-902?
Kuntry Kustom RV, LLC (Kuntry Kustom) is recalling certain 2023-2024 Rich Specialty Sanitation and Office trailers, equipped with certain GE air conditioners. The air conditioner soft start device may fail and overheat.
How is recall 24V-902 fixed?
Dealers will remove the soft start, free of charge. As an interim measure, owners should have the ICM870-16A-BH5400 soft start removed from their air conditioner. Owner notification letters were mailed June 23, 2025. Owners may contact Kuntry Kustom customer service at 1-260-593-2208.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.