Recall 97V-079: 1992 Chrysler Town and Country, 1992 Dodge Caravan and 3 more

CHRYSLER CORPORATION recall for structure, reported to NHTSA on May 16, 1997, covering about 436,000 vehicles.

NHTSA number
97V-079
Report date
May 16, 1997
Vehicles affected
436,000
Owners notified
Aug 15, 1997

The problem

The bolts used to attach the strut to the body and the rear liftgate can accumulate fatigue damage if three factors combine. If the bolt is loose, the gas strut is over-pressurized, and the frequency of opening and closing cycles is higher than for the average customer, the bolt can fail.

The risk

Personal injury could occur if the bolts break allowing the liftgate to fall suddenly.

The fix

Dealers will inspect for loose fasteners, if the fasteners are loose, the strut (And integral bolts) will be replaced. If the bolt shows evidence of torque, the bolt will be removed, larger washers will replace the existing washer and the bolt will be reinstalled and hand tightened to the target torqued.

Notes

Owner notification began during august 1997. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-853-1403.also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.

Recall details

ManufacturerCHRYSLER CORPORATION
ComponentStructure › Body › Hatchback/Liftgate › Support Device/Strut
Recall started byNHTSA (Office of Defects Investigation)
NHTSA campaign number97V079000

Vehicles in this recall

VehicleModel years
Chrysler Town and Country1992All years
Dodge Caravan1992All years
Dodge Grand Caravan1992All years
Plymouth Grand Voyager1992All years
Plymouth Voyager1992All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 97V-079?

The bolts used to attach the strut to the body and the rear liftgate can accumulate fatigue damage if three factors combine. If the bolt is loose, the gas strut is over-pressurized, and the frequency of opening and closing cycles is higher than for the average customer, the bolt can fail.

How is recall 97V-079 fixed?

Dealers will inspect for loose fasteners, if the fasteners are loose, the strut (And integral bolts) will be replaced. If the bolt shows evidence of torque, the bolt will be removed, larger washers will replace the existing washer and the bolt will be reinstalled and hand tightened to the target torqued.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.