2011 Ford Crown Victoria recalls and problems
The 2011 Ford Crown Victoria has 2 safety recalls and 24 owner complaints filed with NHTSA. Recall repairs are free at any Ford dealer.
Recalls may cover only some 2011 Ford Crown Victoria vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2011 Ford Crown Victoria recalls
Recall 14V-704: Steering
Problem: Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Risk: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Fix: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Recall 13V-385: Steering
Problem: Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Risk: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Fix: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
2011 Ford Crown Victoria problems reported by owners
| Problem area | Reports | |
|---|---|---|
| Steering | 13 | |
| Seats | 4 | |
| Suspension | 4 | |
| Engine | 3 | |
| Power Train | 2 | |
| Service Brakes | 1 | |
| Structure | 1 | |
| Wheels | 1 | |
| Exterior Lighting | 1 | |
| Unknown or Other | 1 | |
| Visibility/Wiper | 1 | |
| Electrical System | 1 |
Typical mileage at the time of the problem: 54,000 miles (median of owner reports).
Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.
Recent 2011 Ford Crown Victoria complaints
Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.
Other Ford Crown Victoria years
Frequently asked questions
Does the 2011 Ford Crown Victoria have any recalls?
Yes — NHTSA lists 2 recalls for the 2011 Ford Crown Victoria: 14V-704 (steering), 13V-385 (steering). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
What is the most common problem with the 2011 Ford Crown Victoria?
Owners report steering problems most often (13 reports), followed by seats (4). The typical mileage when problems were reported is about 54,000 miles.
Are Ford recall repairs free?
Yes. Safety recall repairs are free at authorized Ford dealers, whether you are the first owner or bought the car used.