2020 Ford Explorer Hybrid recalls and problems

The 2020 Ford Explorer Hybrid has 1 safety recall and 2 owner complaints filed with NHTSA. Recall repairs are free at any Ford dealer.

Recalls

Complaints

Crashes / fires

0 / 1

Injuries / deaths

0 / 0

Recalls may cover only some 2020 Ford Explorer Hybrid vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2020 Ford Explorer Hybrid recalls

Recall 22V-255: Power Train

Reported Apr 14, 2022 · 252,936 vehicles affected · Ford Motor Company

Problem: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Risk: A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.

Fix: Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S27.

2020 Ford Explorer Hybrid problems reported by owners

Problem area	Reports
Unknown or Other	1
Power Train	1

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2020 Ford Explorer Hybrid complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Power Train · reported Apr 18, 2026

I was driving the vehicle through a neighborhood and there was a clunk noise and it sounded like my brakes were metal on metal. I stopped to ensure my brakes were okay. Then I continued to drive home when there was a louder clunk and the reared on my vehicle locked up and the car would no longer move. The reared differential unit had failed and exploded parts and put holes in the unit causing fluid to exit onto the street and lock up the drive tires. The vehicle was stranded in the middle of the street and could not move. There was no warning or indication of a failure. The vehicle was towed…

Other Ford Explorer Hybrid years

2027 2026 2025 2022 20212020

Compare all Ford Explorer Hybrid years · All Ford models

Frequently asked questions

Does the 2020 Ford Explorer Hybrid have any recalls?

Yes — NHTSA lists 1 recall for the 2020 Ford Explorer Hybrid: 22V-255 (power train). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2020 Ford Explorer Hybrid?

Owners report unknown or other problems most often (1 reports), followed by power train (1).

Are Ford recall repairs free?

Yes. Safety recall repairs are free at authorized Ford dealers, whether you are the first owner or bought the car used.