2020 Ford Explorer Police Intercept recalls and problems

The 2020 Ford Explorer Police Intercept has 2 safety recalls and 1 owner complaint filed with NHTSA. Recall repairs are free at any Ford dealer.

Recalls
2
Complaints
1
Crashes / fires
0 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2020 Ford Explorer Police Intercept vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2020 Ford Explorer Police Intercept recalls

Recall 22V-255: Power Train

Reported Apr 14, 2022 · 252,936 vehicles affected · Ford Motor Company

Problem: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Risk: A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.

Fix: Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S27.

Recall 21V-014: Visibility

Reported Jan 15, 2021 · 283 vehicles affected · Ford Motor Company

Problem: Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer Police Interceptor Utility and 2020 Lincoln Aviator vehicles. The affected vehicles contain windshield washer fluid that was contaminated with brake fluid. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, "Windshield Wiping and Washing Systems."

Risk: A washer system contaminated with brake fluid can reduce the driver's ability to clear windshield, increasing the risk of a crash.

Fix: Ford will notify owners, and dealers will flush out the washer system, replacing the washer bottle neck, washer pump assembly, fluid level sensor and the front and rear wiper blades. Dealers will also inspect and repair the vehicle's paint and exterior components if affected, free of charge. The recall began March 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C01.

2020 Ford Explorer Police Intercept problems reported by owners

Problem areaReports
Power Train1

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2020 Ford Explorer Police Intercept complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Power Train · reported Aug 18, 2026
On my 2020 police interceptor through a no issue for the transmission, failing at early mileage, jerking in a drive and slamming gears when shifting and low gears, I believe the component is the CDF drum in the transmission, which is thousands of dollars to fix Ford offered to replace it under warranty, but the issue typically doesn’t arise until after warranty is expired

Other Ford Explorer Police Intercept years

Compare all Ford Explorer Police Intercept years · All Ford models

Frequently asked questions

Does the 2020 Ford Explorer Police Intercept have any recalls?

Yes — NHTSA lists 2 recalls for the 2020 Ford Explorer Police Intercept: 22V-255 (power train), 21V-014 (visibility). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2020 Ford Explorer Police Intercept?

Owners report power train problems most often (1 reports).

Are Ford recall repairs free?

Yes. Safety recall repairs are free at authorized Ford dealers, whether you are the first owner or bought the car used.