2013 Ford Redundant C-Max Hybrid recalls and problems

The 2013 Ford Redundant C-Max Hybrid has 2 safety recalls and 120 owner complaints filed with NHTSA. Recall repairs are free at any Ford dealer.

Recalls
2
Complaints
120
Crashes / fires
5 / 0
Injuries / deaths
5 / 0

Recalls may cover only some 2013 Ford Redundant C-Max Hybrid vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2013 Ford Redundant C-Max Hybrid recalls

Recall 13V-303: Structure

Reported Jul 10, 2013 · 33,021 vehicles affected · Ford Motor Company

Problem: Ford Motor Company is recalling certain model year 2013 C-Max hybrid vehicles, without panoramic roofs, that were manufactured January 19, 2012, through June 25, 2013. During vehicle testing, the vehicle exceeded a head injury criteria requirement set by the standard. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection in Interior Impact."

Risk: In the event of a crash, an occupant could be at an increased risk of an injury.

Fix: Ford will notify owners, and dealers will install energy absorbers between the headliner and the roof. The recall began on August 5, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C02.

Recall 13V-085: Latches/Locks/Linkages

Reported Mar 7, 2013 · 5,675 vehicles affected · Ford Motor Company

Problem: Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.

Risk: The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.

Fix: Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

2013 Ford Redundant C-Max Hybrid problems reported by owners

Problem areaReports
Electrical System50
Engine17
Power Train15
Steering15
Structure13
Latches/Locks/Linkages11
Unknown or Other8
Service Brakes7
Air Bags6
Fuel/Propulsion System5
Exterior Lighting4
Vehicle Speed Control4

Most reported parts

  • Structure › Body — 9
  • Electrical System › 12v/24v/48v Battery — 3
  • Latches/Locks/Linkages › Doors › Latch — 2
  • Visibility › Glass, Side/Rear — 1
  • Back Over Prevention › Warnings › External/Pedestrian Alert — 1
  • Equipment › Electrical › Navigational System(Global Positioning System) — 1
  • Equipment › Electrical › Radio/Tape Deck/Cd Etc. — 1
  • Electrical System › Propulsion System › Traction Battery — 1

Typical mileage at the time of the problem: 32,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2013 Ford Redundant C-Max Hybrid complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Hybrid Propulsion System · at 107,000 miles · reported Mar 13, 2026
The contact owns a 2013 Ford C-Max Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The message "Stop Safely Now'" was displayed on the screen. The contact was able to pull to the side of the road. However, no cause for the failure was found. The vehicle was not repaired. The contact stated that on a separate occasion, while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle was taken to the dealer; however, no…
Electrical System · at 36,463 miles · reported Feb 23, 2026
The contact owns a 2013 Ford C-Max Hybrid. The contact stated that on several occasions, while the vehicle was parked, it failed to start. The vehicle was jump-started on several occasions but needed to be towed occasionally. The vehicle was taken to an independent mechanic, where it was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The battery was replaced; however, the failure reoccurred. The vehicle was then taken to the dealer, but was not diagnosed. The dealer suggested that a waiver be signed for the battery replacement. The vehicle was…
Back Over Prevention · at 230,000 miles · reported Oct 22, 2025
The contact owns a 2013 Ford C-Max Hybrid. The contact stated that while in reverse, the rearview camera failed to display a rearview image, potentially compromising the back over prevention system. The vehicle returned to normal functionality, but the failure became a regular occurrence. The rearview camera warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V695000 (Back Over Prevention), but the VIN was not included. The…
Structure · at 90,000 miles · reported Aug 1, 2025
The contact owns a 2013 Ford C-Max Hybrid. The contact stated while driving approximately 15-20 MPH, the steering wheel was wobbly. The contact exited the highway immediately and was able to pull over to the side of the roadway. The contact then pulled into a parking lot and the vehicle was towed to the dealer, where it was diagnosed that the rear subframe was rusted, causing the control arms to separate. The dealer determined that the rear subframe and connecting parts needed to be replaced. Additionally, the dealer informed the contact that a high voltage wire was chewed on by rodents. The…
Engine · at 70,000 miles · reported Dec 10, 2024
The contact owns a 2013 Ford C-Max Hybrid. The contact stated while driving on three occasions at approximately 30-55 MPH, several unknown warning lights were flashing. The message to shift to park(P) was flashing. The vehicle was shifted to park, and the vehicle stalled and failed to restart. The contact's husband assisted with restarting the vehicle. The contact determined that the battery was working as designed. The vehicle was taken to the local dealer for five weeks, where it was diagnosed that the battery junction box had corrosion and defective fuses. Additionally, there was a failing…

Other Ford Redundant C-Max Hybrid years

20152013

Compare all Ford Redundant C-Max Hybrid years · All Ford models

Frequently asked questions

Does the 2013 Ford Redundant C-Max Hybrid have any recalls?

Yes — NHTSA lists 2 recalls for the 2013 Ford Redundant C-Max Hybrid: 13V-303 (structure), 13V-085 (latches/locks/linkages). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2013 Ford Redundant C-Max Hybrid?

Owners report electrical system problems most often (50 reports), followed by engine (17). The typical mileage when problems were reported is about 32,000 miles.

Are Ford recall repairs free?

Yes. Safety recall repairs are free at authorized Ford dealers, whether you are the first owner or bought the car used.