2014 Genuine Scooter Stella recalls and problems

The 2014 Genuine Scooter Stella has 1 safety recall and 1 owner complaint filed with NHTSA. Recall repairs are free at any Genuine Scooter dealer.

Recalls

Complaints

Crashes / fires

0 / 0

Injuries / deaths

0 / 0

Recalls may cover only some 2014 Genuine Scooter Stella vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2014 Genuine Scooter Stella recalls

Recall 14V-408: Electrical System

Reported Jul 7, 2014 · 800 vehicles affected · Genuine Scooters, LLC

Problem: Genuine Scooters, LLC (Genuine) is recalling certain model year 2014 Stella 125 Automatic scooters manufactured December 2013 to March 2014. The affected scooters may have a faulty engine control unit (ECU) which can cause the engine to stall without warning.

Risk: If the engine stalls while the scooter is being ridden there is an increased risk of a crash.

Fix: Genuine will notify owners, and dealers will replace the ECU with a new one, free of charge. The recall began on August 29, 2014. Owners may contact Genuine customer service 1-773-433-1311.

2014 Genuine Scooter Stella problems reported by owners

Problem area	Reports
Electrical System	1

Typical mileage at the time of the problem: 101 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2014 Genuine Scooter Stella complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Electrical System · at 101 miles · reported Sep 3, 2014

I bought a brand new 2014 genuine stella scooter from a dealer in california. For the first 30 days I owned the bike it broke down 4 times due to the ECU unit. It was in the shop 21 days of the first 30 days I owned it. The dealer I bought it from eventually found out the problem and was able to fix it. I contacted genuine in chicago multiply times and was always brushed off. During those first 30 days I was stranded in different places in la for hours at a time. The tow service membership they offer doesn't let you tow within 7 days of your last tow, aka I paid for a lot of towing. Overall…

Other Genuine Scooter Stella years

No other model years have data.

Compare all Genuine Scooter Stella years · All Genuine Scooter models

Frequently asked questions

Does the 2014 Genuine Scooter Stella have any recalls?

Yes — NHTSA lists 1 recall for the 2014 Genuine Scooter Stella: 14V-408 (electrical system). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2014 Genuine Scooter Stella?

Owners report electrical system problems most often (1 reports). The typical mileage when problems were reported is about 101 miles.

Are Genuine Scooter recall repairs free?

Yes. Safety recall repairs are free at authorized Genuine Scooter dealers, whether you are the first owner or bought the car used.