2013 Heartland ELK Ridge recalls and problems

The 2013 Heartland ELK Ridge has 1 safety recall and 3 owner complaints filed with NHTSA. Recall repairs are free at any Heartland dealer.

Recalls
1
Complaints
3
Crashes / fires
0 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2013 Heartland ELK Ridge vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2013 Heartland ELK Ridge recalls

Recall 13V-181: Equipment

Reported May 7, 2013 · 890 vehicles affected · Heartland Recreational Vehicles, LLC

Problem: Heartland Recreational Vehicles is recalling certain model year 2013-2014 Big Country, Bighorn, Elk Ridge, Elk Ridge Express, Landmark, Prowler, Sundance, Sundance XLT, and Silverado fith wheel and travel trailers manufactured February 13, 2013, through April 16, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.

Risk: If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.

Fix: Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners may contact Heartland Recreational Trailers at 1-888-262-5992 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. Heartland's recall campaign number is 99-01-11.

2013 Heartland ELK Ridge problems reported by owners

Problem areaReports
Tires2
Service Brakes1
Suspension1

Typical mileage at the time of the problem: 1,400 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2013 Heartland ELK Ridge complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Suspension · at 4,500 miles · reported Oct 9, 2014
While driving on hwy 101 the rear leaf springs on the rear axle snapped. Not a clean break by a jagged one. The remaining leaf springs held. The leaf springs according to the dealer are rated at 3000 on each spring. Total 12000 lbs for a gvwr trailer of 14600 lbs. I would say that is under sprung and no room for error. You need to look at this. Springs made by lippert components and made in china. Dealer and heartland both doing the dance on warranty coverage ect ect. Thanks
Service Brakes · at 1,200 miles · reported Oct 7, 2014
I have a heartland trailer which I purchased new in nov of 2012. On our first trip the tire blew on the trailer. Traded it for the spare and the warranty company tredit replaced the tire. Two months later another blowout with two other tires. I replaced al four tire with a different brand. In asking the heartland owners forum about this problem the page exploded with many other complaints about towmax tires. This is a huge safety problem which no one is complaining about.

Other Heartland ELK Ridge years

Compare all Heartland ELK Ridge years · All Heartland models

Frequently asked questions

Does the 2013 Heartland ELK Ridge have any recalls?

Yes — NHTSA lists 1 recall for the 2013 Heartland ELK Ridge: 13V-181 (equipment). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2013 Heartland ELK Ridge?

Owners report tires problems most often (2 reports), followed by service brakes (1). The typical mileage when problems were reported is about 1,400 miles.

Are Heartland recall repairs free?

Yes. Safety recall repairs are free at authorized Heartland dealers, whether you are the first owner or bought the car used.