2019 Heartland Mallard recalls and problems

The 2019 Heartland Mallard has 2 safety recalls and 6 owner complaints filed with NHTSA. Recall repairs are free at any Heartland dealer.

Recalls
2
Complaints
6
Crashes / fires
1 / 1
Injuries / deaths
0 / 0

Recalls may cover only some 2019 Heartland Mallard vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2019 Heartland Mallard recalls

Recall 21V-428: Equipment

Reported Jun 4, 2021 · 22,326 vehicles affected · Heartland Recreational Vehicles, LLC

Problem: Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.

Recall 18V-634: Suspension

Reported Sep 21, 2018 · 622 vehicles affected · Heartland Recreational Vehicles, LLC

Problem: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Heartland Mallard, Pioneer, Sundance XLT, Wilderness, North Trail, Prowler and Trail Runner travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.

Risk: The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a crash.

Fix: Heartland will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. The recall began October 9, 2018. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.40.

2019 Heartland Mallard problems reported by owners

Problem areaReports
Wheels3
Service Brakes2
Equipment2
Unknown or Other2
Electrical System1
Structure1

Most reported parts

  • Equipment › Recreational Vehicle/Trailer — 1
  • Structure › Body — 1

Typical mileage at the time of the problem: 5,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2019 Heartland Mallard complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Unknown or Other · reported Aug 16, 2024
June 2023 from the inside of the RV we noticed the back end of the RV sagging. I inspected the frame and found it was broken in several places. The right side of the 'I' beam was cracked just above the rear leaf spring hanger. On the left side of the trailer the leaf spring hanger was broken off the 'I' beam and the 'I' beam was bent. This rendered the trailer extremely dangerous to pull. This trailer was purchased in 2019 and was not driven recklessly to cause this to happen. Just normal driving. The RV is available for inspection however it has been repaired, and the frame has been…
Structure · reported Jul 14, 2023
My Mallard 25 manufactured by Heartland was in the shop for another issue (black water tank). As they removed the under-belly, they noticed 4 cracks/fractures in the I-Beam on both sides behind all 4 wheels. The cracks vary in length. They told me to contact Heartland to see what can be done. I have done that and have received no response. I believe this is a dangerous driving condition and that NHTSA should be notified immediately. Kennedy’s RV technicians will confirm their findings through pictures. I also have copies of the pictures. Thank you in advance for your quick response.
Service Brakes · reported Jul 15, 2022
Camping World did a warranty axle repair in March 2021. During this repair, they mounted the axle but did not connect the electrics - I have pictures of coiled wires they left after mounting the new axle. This meant that the rear axle did not have the electric brakes, or the emergency breakaway disconnect. I had a electrician crimp the brakes during a trip in april 2021, after I discovered this. Since I'm not a technician, I did not know that the emergency breakaway also needed to be connected. It remains unconnected to this day. The emergency breakaway issue was discovered during a routine…
Equipment · reported Mar 2, 2022
The contact owns a 2019 Heartland Mallard M27 RV equipped with a Dometic AC unit, Manufacturer number: B57915.711J0, Serial number: 73826296, and Product number: 936002207. The contact stated while he was asleep, he started to smell a burning odor entering through the AC vents. The contact stated he turned off the AC unit and the power. The contact was able to continue sleeping and the odor went away. The contact stated no one was injured or sought medical attention. The contact stated that the electrical wire connectors to the compressor on the AC unit were melted. The contact stated that an…
Wheels · at 5,000 miles · reported Jul 31, 2020
The dexter axle and bearing came apart. In 2018 several recalls were made for similar axles with a defect in the bearing and hub causing overheating and failure. Our approximately 5.1-5.2k lbs trailer axle failed in the same manner but wasn't listed and dexter is denying a problem in their manufacture / active recall. Please initiate an investigation. Our wheel came off when driving and we recently had it inspected and tires replaced etc.

Other Heartland Mallard years

Compare all Heartland Mallard years · All Heartland models

Frequently asked questions

Does the 2019 Heartland Mallard have any recalls?

Yes — NHTSA lists 2 recalls for the 2019 Heartland Mallard: 21V-428 (equipment), 18V-634 (suspension). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2019 Heartland Mallard?

Owners report wheels problems most often (3 reports), followed by service brakes (2). The typical mileage when problems were reported is about 5,000 miles.

Are Heartland recall repairs free?

Yes. Safety recall repairs are free at authorized Heartland dealers, whether you are the first owner or bought the car used.