2015 Infiniti QX60 Hybrid recalls and problems

The 2015 Infiniti QX60 Hybrid has 2 safety recalls and 3 owner complaints filed with NHTSA. Recall repairs are free at any Infiniti dealer.

Recalls
2
Complaints
3
Crashes / fires
0 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2015 Infiniti QX60 Hybrid vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2015 Infiniti QX60 Hybrid recalls

Recall 21V-774: Engine and Engine Cooling, Hybrid Propulsion System

Reported Oct 4, 2021 · 7,634 vehicles affected · Nissan North America, Inc.

Problem: Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Risk: A loss of drive power increases the risk of a crash.

Fix: Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

Recall 16V-244: Air Bags

Reported Apr 26, 2016 · 3,296,947 vehicles affected · Nissan North America, Inc.

Problem: Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

Risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Fix: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

2015 Infiniti QX60 Hybrid problems reported by owners

Problem areaReports
Power Train2
Service Brakes1
Vehicle Speed Control1
Unknown or Other1

Typical mileage at the time of the problem: 16,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2015 Infiniti QX60 Hybrid complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Service Brakes · at 7,000 miles · reported Mar 23, 2018
When at a full stop the vehicle has a hard time moving/accelerating. I take my foot completely off the brake and the vehicle will not move. When I press the gas, the vehicle will jerk very badly and jump like it is a stick shift, but it is not. When it finally gets moving it continues to jerk, sputter and jump. This has been going on since I purchased the vehicle. I have taken it to several dealerships for this issue and I AM repeatedly told that without a code or the vehicle duplicating what it does there is nothing that can be done.
Power Train · at 22,600 miles · reported Jan 20, 2017
The vehicle does not accelerate when commanded using the accelerator pedal, there is a revving then a sudden jerk forward. This happens when driving at low speeds, in stop and go conditions and when changing lanes or attempting to pass. The vehicle also has a tendency to jerk or surge forward in tight parking situations. There have recently been instances where my wife was almost jerked forward into a brick retaining wall. I have been almost jerked into the rear of vehicles in front of me while in stop and go driving situations. The vehicle has been into the dealership on 8 different occasions…
Power Train · at 16,000 miles · reported Sep 20, 2016
Transmission slips and then surges. Very frequently, when the accelerator pedal is depressed there is no acceleration without significant delay. The vehicle surges in heavy traffic situations and on more than occasion, has caused near accidents. The vehicle does this in stop and go driving situations as well as in freeway driving situations. There is no way to determine or tell when this will happen. It creates an extremely unsafe driving situation which if left unchecked could create a life threatening situation. This happens on an almost daily basis.

Other Infiniti QX60 Hybrid years

Compare all Infiniti QX60 Hybrid years · All Infiniti models

Frequently asked questions

Does the 2015 Infiniti QX60 Hybrid have any recalls?

Yes — NHTSA lists 2 recalls for the 2015 Infiniti QX60 Hybrid: 21V-774 (engine and engine cooling, hybrid propulsion system), 16V-244 (air bags). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2015 Infiniti QX60 Hybrid?

Owners report power train problems most often (2 reports), followed by service brakes (1). The typical mileage when problems were reported is about 16,000 miles.

Are Infiniti recall repairs free?

Yes. Safety recall repairs are free at authorized Infiniti dealers, whether you are the first owner or bought the car used.