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2020 Infiniti QX60 recalls and problems

The 2020 Infiniti QX60 has 1 safety recall and 24 owner complaints filed with NHTSA. Recall repairs are free at any Infiniti dealer.

Recalls
1
Complaints
24
Crashes / fires
2 / 0
Injuries / deaths
4 / 0

Recalls may cover only some 2020 Infiniti QX60 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2020 Infiniti QX60 recalls

Recall 21V-402: Suspension, Steering

Reported May 27, 2021 · 14,276 vehicles affected · Nissan North America, Inc.

Problem: Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.

Risk: The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.

Fix: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.

2020 Infiniti QX60 problems reported by owners

Problem areaReports
Unknown or Other6
Power Train6
Forward Collision Avoidance4
Electrical System4
Visibility/Wiper3
Engine3
Service Brakes2
Vehicle Speed Control2
Fuel/Propulsion System2
Structure2
Suspension2
Back Over Prevention1

Most reported parts

  • Forward Collision Avoidance › Warnings — 3
  • Structure › Body — 2
  • Vehicle Speed Control › Accelerator Pedal — 1
  • Back Over Prevention › Warnings — 1
  • Forward Collision Avoidance › Automatic Emergency Braking — 1
  • Lane Departure › Blind Spot Detection — 1
  • Visibility › Sun/Moon Roof Assembly — 1
  • Electrical System › Instrument Panel › Speedometer/Odometer — 1

Typical mileage at the time of the problem: 13,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2020 Infiniti QX60 complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Power Train · reported Sep 8, 2026
While traveling at 75 mph(speed limit) on the interstate, the vehicle's CVT transmission suffered a catastrophic failure and suddenly lost all power/acceleration, dropping into a low-gear limp mode. No engine light appeared until after we parked. This caused an immediate and dangerous drop in speed in high-speed busy traffic, nearly causing a severe multi-vehicle collision. We put our hazards on and continued at about 20 mph until the first exit nearly a mile away. This happened during mountain interstate driving with large distances between towns where most have no dealerships. We were able…
Power Train · reported May 5, 2026
The CVT Transmission without any warning gave out and wont allow my car to drive forward just reverse. Its been out and its an expensive repair. No check engine warning light came on and my car wont run.
Structure · reported Feb 16, 2026
I am submitting this formal safety defect complaint regarding a serious and life-threatening incident involving my 2020 Infiniti QX60. While traveling at approximately 60 miles per hour on a public highway, the vehicle’s hood suddenly and violently flew fully open without warning. This resulted in an immediate and complete loss of forward visibility while the vehicle was in motion.The hood had been properly closed prior to driving, and there were no warning indicators, unusual noises, or prior issues suggesting a problem with the latch mechanism. This event appeared to involve a total…
Power Train · reported Dec 4, 2025
I have a 2020 Infiniti QX60. While driving on the interstate I75 the check engine light came on and the car lost power. This was very dangerous as it could have caused a very serious accident. Had to have car towed to dealership. Was told that the transmission needed to be replaced at a cost of $8,600. This suv has only about 75,000 miles. Upon checking the internet I found that this transmission issue has been a problem for a number of years and Infiniti has not adequately addressed it. This is a safety issue and Infiniti should take ownership and fix problem.
Power Train · reported Nov 26, 2025
I was driving my vehicle and as I was making a turn lost power and almost got struct by a vehicle coming from the other direction I regained power and immediately called Infiniti dealership and spoke to service advisor to have vehicle inspected I recently had the cvt transmission replaced a month prior when I brought suv in I was informed it was not the transmission but the right shaft seal and transfer case were leaking and low on fluid causing the power loss I was told that there was a tsb issued by Nissan in regards to this I believe this should be changed to a recall especially being a…

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Frequently asked questions

Does the 2020 Infiniti QX60 have any recalls?

Yes — NHTSA lists 1 recall for the 2020 Infiniti QX60: 21V-402 (suspension, steering). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2020 Infiniti QX60?

Owners report unknown or other problems most often (6 reports), followed by power train (6). The typical mileage when problems were reported is about 13,000 miles.

Are Infiniti recall repairs free?

Yes. Safety recall repairs are free at authorized Infiniti dealers, whether you are the first owner or bought the car used.