Home › Jayco Fifth Wheel › Pinnacle › 2020

2020 Jayco Fifth Wheel Pinnacle recalls and problems

The 2020 Jayco Fifth Wheel Pinnacle has 2 safety recalls and 5 owner complaints filed with NHTSA. Recall repairs are free at any Jayco Fifth Wheel dealer.

Recalls
2
Complaints
5
Crashes / fires
0 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2020 Jayco Fifth Wheel Pinnacle vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2020 Jayco Fifth Wheel Pinnacle recalls

Recall 21V-425: Equipment

Reported Jun 4, 2021 · 87,649 vehicles affected · Jayco, Inc.

Problem: Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

Recall 20V-336: Visibility

Reported Jun 9, 2020 · 1,105 vehicles affected · Jayco, Inc.

Problem: Jayco, Inc. (Jayco) is recalling certain 2020 Towable Eagle, Eagle HT, JayFlight, NorthPoint, Octane, Pinnacle, Seismic, and Talon recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.

Risk: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

Fix: Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.

2020 Jayco Fifth Wheel Pinnacle problems reported by owners

Problem areaReports
Structure4
Suspension1
Unknown or Other1

Most reported parts

  • Structure › Body — 2

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2020 Jayco Fifth Wheel Pinnacle complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Unknown or Other · reported Apr 27, 2025
Jayco pinnacle 37mdqs, frame crack issues. Contacted Jayco while still under the 3-year structural warranty. Jayco stated, there was nothing they could do and sorry for the problem. Lippert frames are the issue and trailer is parked until it’s able to be fixed. Insurance won’t cover it due to being a known issue with frame mfr.
Structure · reported Feb 19, 2025
Frame failure on my Jayco Pinnacle 36 5th wheel RV is the issue. The frame welds have cracked where the front overhangs and the pin box attaches to the truck pulling the 5th wheel thus causing outer cracking of the exterior fiberglass. The steel used in the frame does not stand up to the flexing as a result of moving down the highway. An investigation needs to be opened into this problem as the frames need to last more than a few years on a RV that is traveling down the roads and highways at a high rate of speed which could result in the RV becoming a safety hazard causing catastrophic…
Structure · reported Jan 12, 2025
The body is cracking and we are concerned that it is being caused by a frame problem. We contacted Jayco when we noticed the crack and they basically told us that sorry for the crack but you are out of warranty and we can’t help you. They are 100% aware of these issues and should be fixed at their expense regardless of warranty.
Structure · reported Feb 6, 2024
The frame failure on this Jayco Pinnacle 36 ssws 5th wheel RV is an issue across all company product lines where Grand Design is the most talked about on You Tube. Essentially, the frame welds crack and/or the frame itself cracks usually on the front overhang where the pin box attaches to the truck pulling the 5th wheel causing outer cracking of the exterior fiberglass. The frames are usually manufactured by Lippert. The steel used in the frame does not stand up to the flexing as a result of moving down the highway. I would like to see an investigation into this problem as the frames need to…
Suspension · reported Aug 13, 2022
My RV, 2020 Jayco Pinnacle, had to have new tires replaced after <12K miles due to bad axles, Dexter # 133178799. The new tires were replaced only to have the same wear patterns after 2,400 miles. I contacted Dexter & was offered one new axle (two are required) as a goodwill offer; not recognizing any quality issues with the axles. Also any replacement of tires or labor to install the new axle would be at my cost. I believe these axles are too light for this size 5th wheel and/or the product was damaged prior to my purchase due to the early initial tire wear.

Other Jayco Fifth Wheel Pinnacle years

202420232022202120202019201820172015

Compare all Jayco Fifth Wheel Pinnacle years · All Jayco Fifth Wheel models

Frequently asked questions

Does the 2020 Jayco Fifth Wheel Pinnacle have any recalls?

Yes — NHTSA lists 2 recalls for the 2020 Jayco Fifth Wheel Pinnacle: 21V-425 (equipment), 20V-336 (visibility). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2020 Jayco Fifth Wheel Pinnacle?

Owners report structure problems most often (4 reports), followed by suspension (1).

Are Jayco Fifth Wheel recall repairs free?

Yes. Safety recall repairs are free at authorized Jayco Fifth Wheel dealers, whether you are the first owner or bought the car used.