2017 Jayco Travel Trailer Eagle recalls and problems

The 2017 Jayco Travel Trailer Eagle has 5 safety recalls and 6 owner complaints filed with NHTSA. Recall repairs are free at any Jayco Travel Trailer dealer.

Recalls
5
Complaints
6
Crashes / fires
0 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2017 Jayco Travel Trailer Eagle vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2017 Jayco Travel Trailer Eagle recalls

Recall 21V-425: Equipment

Reported Jun 4, 2021 · 87,649 vehicles affected · Jayco, Inc.

Problem: Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

Recall 18V-072: Equipment

Reported Jan 29, 2018 · 81 vehicles affected · Jayco, Inc.

Problem: Jayco, Inc. (Jayco) is recalling certain 2017, 2018 Eagle 333BHOK (EC) travel trailers. The safety chains on these vehicles are rated at 11,700 lbs, however the Gross Vehicle Weight Rating (GVWR) is 12,500lbs. In the event of a trailer detachment, the underrated safety chains may fail.

Risk: If the safety chains fail in the event of a detachment, the trailer would separate from the tow vehicle, increasing the risk of a crash.

Fix: Jayco will notify owners, and dealers will install safety chains that have a GVWR of 16,200lbs, free of charge. The recall began on February 8, 2018. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901372.

Recall 17V-056: Equipment

Reported Jan 26, 2017 · 25 vehicles affected · Jayco, Inc.

Problem: Jayco, Inc. (Jayco) is recalling certain 2017 Eagle fifth-wheel recreational vehicles equipped with the dry camping option. In the affected vehicles, the LP manifold was mounted to the fifth wheel frame directly above the axle assembly and the suspension U-bolts. Impact from the axle can crack the LP manifold resulting in a propane gas leak.

Risk: An LP gas leak can increase the risk of a fire.

Fix: Jayco will notify owners, and dealers will relocate the LP manifold, and inspect and replace the LP lines and fittings, as necessary, free of charge. The recall began on February 24, 2017. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903342.

Recall 16V-772: Structure, Suspension

Reported Oct 24, 2016 · 30 vehicles affected · Jayco, Inc.

Problem: Jayco, Inc. (Jayco) is recalling certain model year 2017 Eagle fifth wheel trailers, model 355 MBQS, manufactured October 7, 2016, to October 11, 2016. The affected vehicles may have an axle of insufficient load capacity.

Risk: If the axle is overloaded, excess tire wear may result, possibly causing tire failure and an increased risk of a crash.

Fix: All of the affected trailers have been quarantined at dealers and therefore owner notification letters will not be sent. Jayco dealers will replace the 6000lb capacity axle with a 7000lb capacity axle, including new rims and tires and will install updated Federal ID, and Cargo Carrying Capacity labels, free of charge. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901330.

Recall 16V-560: Electrical System

Reported Jul 27, 2016 · 3,085 vehicles affected · Jayco, Inc.

Problem: Jayco, Inc. (Jayco) is recalling certain model year 2016-2017 Jay Feather, Jay Flight, Jay Flight SLX, Eagle, White Hawk, and Octane travel trailers manufactured January 5, 2016, to July 18, 2016, equipped with a Sway Command anti-sway system. When connected to certain tow vehicles that have an integrated brake controller, and after the anti-sway system has applied the trailer brakes in response to a sway event, the trailer brakes may no longer function to slow or stop the trailer.

Risk: A loss of trailer brakes may lengthen the distance needed to stop the vehicle and cause a loss of vehicle control, increasing the risk of a crash.

Fix: Jayco will notify owners, and dealers will remove the Sway Command system from the affected travel trailers, free of charge. The recall began on August 3, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901308.

2017 Jayco Travel Trailer Eagle problems reported by owners

Problem areaReports
Equipment4
Structure3
Suspension1
Electrical System1

Most reported parts

  • Structure › Body — 3
  • Equipment › Recreational Vehicle/Trailer — 1
  • Equipment › Recreational Vehicle/Trailer › Lpg Systems — 1

Typical mileage at the time of the problem: 436 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2017 Jayco Travel Trailer Eagle complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Equipment · reported Sep 14, 2021
The contact owns a 2017 Jayco Eagle Trailer. The contact stated that there was an abnormal LP gas odor detected. The contact stated that the propane regulator was leaking. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacture was notified however, no further assistance was provided. The contact stated that the failure was related to NHTSA Campaign number 21V425000 (Equipment). The failure mileage was unknown.
Structure · reported Aug 18, 2020
Through normal use of the jayco eagle ht 27.5rlts, the sidewall trim piece began to start separating from the sidewall when the weight of the unit was on the pin-box. Jayco is well aware of this particular issue as well as the underlying cause. The underlying issue is the fact that they used sheet metal screws instead of 'structural' screws during the manufacturing process to secure the sidewalls to the frame. The complete failure of these sheet metal screws allowed the sidewalls to float above the frame. This excessive flex would cause a gap of 1/2' to 3/4' between the sidewalls and the lower…
Structure · at 3,000 miles · reported Jul 24, 2017
The contact owns a 2017 jayco eagle ht28.5rsts. While driving 55 MPH, the passenger side began to expand, which enlarged the trailer. The contact pulled over and activated the button to have the trailer retract; however, it took a few attempts before it successfully retracted. The dealer and manufacturer were not contacted. The vehicle was not repaired. The approximate failure mileage was 3,000.
Suspension · at 250 miles · reported May 4, 2017
The contact owns a 2017 jayco eagle 336fbok mounted on a 2017 ford f-350. While driving approximately 35 MPH, the front and rear passenger tires sheared off and caused the trailer to collapse on the ground. The contact walked to the dealer and a mechanic followed the contact to the failure site. The mechanic mounted two tires in order to move the trailer to the shop. The dealer diagnosed that the axles were not strong enough to hold the trailer. The dealer recommended 7000ibs axles instead of the original 6000ibs axles. The manufacturer was made aware of the failure and offered to replace the…
Structure · at 436 miles · reported Mar 20, 2017
The contact owns a 2017 jayco eagle. While the vehicle was parked, the welding of the front jack to the frame fractured. The failure caused the front end of the trailer to drop without warning. The trailer was towed to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 436.

Other Jayco Travel Trailer Eagle years

Compare all Jayco Travel Trailer Eagle years · All Jayco Travel Trailer models

Frequently asked questions

Does the 2017 Jayco Travel Trailer Eagle have any recalls?

Yes — NHTSA lists 5 recalls for the 2017 Jayco Travel Trailer Eagle: 21V-425 (equipment), 18V-072 (equipment), 17V-056 (equipment), 16V-772 (structure, suspension), 16V-560 (electrical system). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2017 Jayco Travel Trailer Eagle?

Owners report equipment problems most often (4 reports), followed by structure (3). The typical mileage when problems were reported is about 436 miles.

Are Jayco Travel Trailer recall repairs free?

Yes. Safety recall repairs are free at authorized Jayco Travel Trailer dealers, whether you are the first owner or bought the car used.