2023 Kia Sorento Hybrid recalls and problems

The 2023 Kia Sorento Hybrid has 2 safety recalls and 34 owner complaints filed with NHTSA. Recall repairs are free at any Kia dealer.

Urgent: recall 22V-703 carries a "park outside" warning. Contact a dealer before driving.
Recalls
2
Complaints
34
Crashes / fires
1 / 0
Injuries / deaths
4 / 0

Recalls may cover only some 2023 Kia Sorento Hybrid vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2023 Kia Sorento Hybrid recalls

Recall 23V-610: Back Over Prevention

Reported Aug 31, 2023 · 144,979 vehicles affected · Kia America, Inc.

Problem: Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.

Fix: Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.

Recall 22V-703: Trailer Hitches

Park outsideReported Sep 19, 2022 · 70,887 vehicles affected · Kia America, Inc.

Problem: Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Risk: A fire while parked or driving can increase the risk of injury.

Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.

2023 Kia Sorento Hybrid problems reported by owners

Problem areaReports
Engine13
Fuel/Propulsion System10
Electrical System9
Power Train7
Visibility3
Unknown or Other3
Structure3
Service Brakes3
Lane Departure2
Forward Collision Avoidance2
Exterior Lighting1
Steering1

Most reported parts

  • Structure › Body — 3
  • Visibility › Windshield — 2
  • Visibility › Sun/Moon Roof Assembly — 1
  • Lane Departure › Assist — 1
  • Forward Collision Avoidance › Automatic Emergency Braking — 1
  • Forward Collision Avoidance › Warnings — 1
  • Lane Departure › Blind Spot Detection — 1
  • Electrical System › 12v/24v/48v Battery — 1

Typical mileage at the time of the problem: 19,700 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2023 Kia Sorento Hybrid complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Service Brakes · reported Nov 4, 2026
During normal operation the vehicle will randomly decelerate (no brake lights). This has happened on the highway and on city streets. I repeat on the highway this vehicle will go from 75mph to 40mph with no lights or warnings. The issue happened with my wife and child in the car and I was able to replicate the issue. I refuse to put my family in the car at this point. The Dealership says they cannot replicate the issue but is also lying about driving it diagnostically. The issue is video documented on two occasions. Since vehicle is under warranty it was brought to the dealership both times…
Power Train · at 95,000 miles · reported Oct 27, 2026
The contact owns a 2023 Kia Sorento. The contact stated that while stopped at a light or making a left or right turn, while depressing the accelerator pedal, the vehicle failed to respond. The contact stated that seconds later, the vehicle responded, and the vehicle hesitated and moved forward independently. The contact stated that during the failure, there was a vibration coming from the rear passenger’s side wheel, and the vehicle lost motive power while driving. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown. The…
Engine · reported Oct 5, 2026
On [XXX] at [XXX], while driving northbound on [XXX] in Montgomery County, MD, just before Exit [XXX] (about 10-15 minutes after leaving home), the engine overheat warning came on. My child was in the vehicle with me. I pulled over to the shoulder briefly. Thinking it might be a temporary error, I resumed driving, but the same overheat warning came back almost immediately, so I pulled into a nearby restaurant parking lot and stopped the vehicle. I checked under the hood and found the coolant reservoir nearly empty. Because the vehicle was not safe to drive, I had it towed that evening to King…
Structure · reported Jul 6, 2026
The sub roof exploded while on the freeway and all the glass shattered like rain onto the fabric underneath. We pulled over on the side of the freeway and are waiting for a tow. We didn't see any large objects fall or fly towards the car. It sounded like a huge explosion then left a big whole.
Electrical System · at 25,000 miles · reported Feb 17, 2026
The contact owns a 2023 Kia Sorento. The contact stated that while driving approximately 40 MPH on several occasions, the vehicle stalled after the battery became drained. The vehicle was able to restart each time after waiting for the battery to recharge. The vehicle was taken to two different dealers on three occasions. During the first two visits, the dealer was unable to duplicate the failure. On the third visit, the failure was duplicated, but the dealer was unable to provide a cause for the failure. During a visit to the dealer, the vehicle stalled while a mechanic was driving it, and…

Other Kia Sorento Hybrid years

Compare all Kia Sorento Hybrid years · All Kia models

Frequently asked questions

Does the 2023 Kia Sorento Hybrid have any recalls?

Yes — NHTSA lists 2 recalls for the 2023 Kia Sorento Hybrid: 23V-610 (back over prevention), 22V-703 (trailer hitches). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2023 Kia Sorento Hybrid?

Owners report engine problems most often (13 reports), followed by fuel/propulsion system (10). The typical mileage when problems were reported is about 19,700 miles.

Are Kia recall repairs free?

Yes. Safety recall repairs are free at authorized Kia dealers, whether you are the first owner or bought the car used.