2023 Kia Soul recalls and problems

The 2023 Kia Soul has 4 safety recalls and 55 owner complaints filed with NHTSA. Recall repairs are free at any Kia dealer.

Urgent: recall 23V-531 carries a "park outside" warning. Contact a dealer before driving.
Recalls
4
Complaints
55
Crashes / fires
6 / 1
Injuries / deaths
15 / 1

Recalls may cover only some 2023 Kia Soul vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2023 Kia Soul recalls

Recall 25V-099: Engine and Engine Cooling

Reported Feb 17, 2025 · 137,256 vehicles affected · Kia America, Inc.

Problem: Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage.

Risk: Engine damage can cause a vehicle stall or fire, increasing the risk of a crash or injury.

Fix: Dealers will inspect and replace the engine as necessary, free of charge. Dealers will also install piston-ring noise sensing system (PNSS) software, free of charge. Owner notification letters were mailed April 4, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC336.

Recall 23V-830: Air Bags

Reported Dec 22, 2023 · 2,967 vehicles affected · Kia America, Inc.

Problem: Kia America, Inc. (Kia) is recalling certain 2023 Soul and 2024 Seltos vehicles. Due to a manufacturing error, the side curtain air bags may deploy unexpectedly.

Risk: An air bag that deploys unexpectedly can increase the risk of injury or crash.

Fix: Dealers will inspect and replace both side curtain air bag modules as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC289.

Recall 23V-531: Power Train

Park outsideReported Jul 31, 2023 · 39,765 vehicles affected · Kia America, Inc.

Problem: Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump to overheat.

Risk: An electric oil pump assembly that overheats increases the risk of a vehicle fire.

Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC275.

Recall 23V-298: Electrical System

Reported Apr 26, 2023 · 108,936 vehicles affected · Kia America, Inc.

Problem: Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.  The instrument cluster may fail to display any information when the vehicle is started.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."

Risk: A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.

Fix: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.

2023 Kia Soul problems reported by owners

Problem areaReports
Engine15
Electrical System14
Unknown or Other13
Lane Departure8
Steering8
Service Brakes8
Forward Collision Avoidance6
Air Bags5
Power Train5
Exterior Lighting4
Vehicle Speed Control3
Fuel System, Gasoline1

Most reported parts

  • Forward Collision Avoidance › Warnings — 3
  • Lane Departure › Warning — 3
  • Forward Collision Avoidance › Automatic Emergency Braking — 3
  • Lane Departure › Assist — 2
  • Lane Departure › Lane Keep › Automatic Steering — 1
  • Lane Departure › Blind Spot Detection — 1
  • Engine and Engine Cooling › Engine › Oil/Lubrication › Pump — 1
  • Back Over Prevention › Rearview System Braking — 1

Typical mileage at the time of the problem: 20,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2023 Kia Soul complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Engine · reported Oct 10, 2026
While driving the engine started shaking and smoke blew out from the tailpipe and then the vehicle stalled. I brought it in and the same thing happened on the way home from the dealership after it was supposedly fixed.
Electrical System · reported Sep 29, 2026
It appears to get really hot and then it starts to smoke abundantly. And then the car struggles to drive forward. And something about instrument cluster
Power Train · reported Sep 19, 2026
I will be accelerating and the car will on occasion start to sputter like it is going to die and loose power on me. It has done it three different times the last time it through a code on my OBD monitor read it and said P0304 the 4th cylinder is misfiring. I took it in and they couldn't see the code or even the history of there being a code thrown. Please help my ladst car that did this needed to have the engine replaced and is recall was issued after we sold it to a junk yard, and I can't afford that again.
Engine · reported Sep 4, 2026
While driving an alarm noise sounds and on the dash a message will appear stating engine off put car in p or n and I cannot accelerate.
Electrical System · reported Aug 24, 2026
2023 Kia soul purchased brand new. Vehicle does not display speedometer, blinkers don't work, reverse camera doesn't work, nothing displays on dash, continuous alarm sound while vehicle is on. Having no indication of speed traveling or ability to signal turns is a safety concern. failure at approximately 1 year after purchase. Has been in the dealership for repair multiple times without success. Currently been at the dealership for 10 months with no offer of a loaner vehicle and refusal to buy back vehicle or replace vehicle. Dealer is unable to repair and claims it doesn't qualify for lemon…

Other Kia Soul years

Compare all Kia Soul years · All Kia models

Frequently asked questions

Does the 2023 Kia Soul have any recalls?

Yes — NHTSA lists 4 recalls for the 2023 Kia Soul: 25V-099 (engine and engine cooling), 23V-830 (air bags), 23V-531 (power train), 23V-298 (electrical system). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2023 Kia Soul?

Owners report engine problems most often (15 reports), followed by electrical system (14). The typical mileage when problems were reported is about 20,000 miles.

Are Kia recall repairs free?

Yes. Safety recall repairs are free at authorized Kia dealers, whether you are the first owner or bought the car used.