2020 Mack Pinnacle (PI/PN) recalls and problems
The 2020 Mack Pinnacle (PI/PN) has 4 safety recalls. Recall repairs are free at any Mack dealer.
Recalls may cover only some 2020 Mack Pinnacle (PI/PN) vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2020 Mack Pinnacle (PI/PN) recalls
Recall 24V-792: Electrical System, Service Brakes, Hydraulic
Problem: Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.
Risk: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.
Fix: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.
Recall 21V-233: Electronic Stability Control (ESC)
Problem: Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on Heavy Vehicles."
Risk: A vehicle that drifts out of its lane increases the risk of a crash.
Fix: Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0423.
Recall 19V-209: Exterior Lighting
Problem: Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem and Pinnacle trucks. The conspicuity reflectors at the back of the cab may be blocked by the exhaust system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Risk: If the reflectors are blocked, the vehicle's visibility to other drivers may be reduced, increasing the risk of crash.
Fix: Mack has notified owners, and dealers will install additional reflectors on the back of the cab, free of charge. The recall began April 10, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0418.
Recall 19V-054: Visibility
Problem: Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 Mack Anthem, Granite, Pinnacle vehicles. The passenger side door down view mirror may detach from the door.
Risk: If the mirror detaches from the door, the mirror may strike another vehicle or pedestrian, increasing the risk of injury or crash.
Fix: Mack will notify owners, and dealers will properly attach the mirror, free of charge. The recall began March 19, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0416.
Other Mack Pinnacle (PI/PN) years
Frequently asked questions
Does the 2020 Mack Pinnacle (PI/PN) have any recalls?
Yes — NHTSA lists 4 recalls for the 2020 Mack Pinnacle (PI/PN): 24V-792 (electrical system, service brakes, hydraulic), 21V-233 (electronic stability control (esc)), 19V-209 (exterior lighting), 19V-054 (visibility). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
Are Mack recall repairs free?
Yes. Safety recall repairs are free at authorized Mack dealers, whether you are the first owner or bought the car used.