2018 Mercedes-Benz AMG CLA45 recalls and problems

The 2018 Mercedes-Benz AMG CLA45 has 7 safety recalls and 6 owner complaints filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.

Recalls

Complaints

Crashes / fires

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Injuries / deaths

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Recalls may cover only some 2018 Mercedes-Benz AMG CLA45 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2018 Mercedes-Benz AMG CLA45 recalls

Recall 23V-854: Structure

Reported Dec 15, 2023 · 2,976 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

Risk: A detached roof panel can become a road hazard, increasing the risk of a crash.

Fix: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

Recall 21V-229: Steering

Reported Apr 1, 2021 · 4,992 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 B250e, CLA250, 2017-2018 AMG CLA45, GLA250, and AMG GLA45 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.

Risk: A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.

Fix: MBUSA will notify owners, and dealers will inspect, and as necessary, replace the steering shaft, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060001.

Recall 21V-197: Structure

Reported Mar 19, 2021 · 15,096 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

Risk: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Fix: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Recall 21V-058: Communication, Electrical System

Reported Feb 5, 2021 · 1,292,258 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Fix: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Recall 19V-892: Air Bags

Reported Dec 16, 2019 · 129 vehicles affected · Mercedes-Benz USA, LLC.

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2018 CLA250 and CLA250 4MATIC, and 2017-2018 CLA45 AMG vehicles. The Occupant Classification System (OCS) may have been improperly calibrated, which may prevent the proper deployment of the front passenger air bag.

Risk: In the event of a crash, if the air bag does not deploy as designed, the front seat passenger has an increased risk of an injury.

Fix: MBUSA will notify owners, and dealers will replace the passenger seat cushion, free of charge. The recall began July 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060012.

Recall 18V-514: Air Bags

Reported Aug 3, 2018 · 86 vehicles affected · Mercedes-Benz USA, LLC.

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz CLA250, CLA250 4Matic, and CLA45 AMG 4Matic vehicles. The Occupant Classification System (OCS) may not be properly calibrated, resulting in the front passenger air bag not being deactivated if a child seat is in the front seat.

Risk: If a child seat is in the front seat and the passenger air bag is not deactivated, in the event of a crash, it can increase the risk of injury.

Fix: MBUSA will notify owners, and dealers will replace the front passenger seat cushion, free of charge. The recall began January 2, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120001.

Recall 17V-627: Air Bags

Reported Oct 6, 2017 · 495,290 vehicles affected · Mercedes-Benz USA, LLC.

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Fix: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

2018 Mercedes-Benz AMG CLA45 problems reported by owners

Problem area	Reports
Engine	3
Power Train	2
Unknown or Other	2
Electrical System	2
Electronic Stability Control (ESC)	1
Communication	1

Typical mileage at the time of the problem: 13,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2018 Mercedes-Benz AMG CLA45 complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Communication · reported Sep 15, 2021

The contact owns a 2018 Mercedes-Benz AMG CLA45. The contact received notification of NHTSA Campaign Number: 21V058000 (Communication, Electrical System) however, the part to do the recall repair was unavailable. The dealer was notified of the issue however, the contact was informed that the part was not yet available. The manufacturer was notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Unknown or Other · reported Aug 2, 2021

Manufacturer has not fixed the outstanding software safety recall in a timely fashion. I have contacted them over 10 times and no one has any idea when the software update will be sent and there is no one they can escalate the issue to. I use the car for work, but I am not allowed to use a car with an outstanding safety recall.

Unknown or Other · reported Dec 2, 2020

We were advised mercedes-benz is issuing a recall due to mold existing in the factory HVAC system from a law firm mailer. When contacting mercedes-benz, they stated they are of the problem and told us a recall would be taking place around january 2021. We bought this vehicle new in october 2018 and ingest possible mold spores daily while enduring a horrible musty smell. We attempted to trade in our vehicle for a newer model and were insulted with the sales manager's results at zt motors, fort walton beach, fl. So, now we are stuck with a $70,000 vehicle, paying monthly payments, and not being…

Electronic Stability Control (ESC) · at 13,000 miles · reported Nov 5, 2018

Accelerating out of a left turn, the car hesitated momentarily then the engine completely shut down in traffic. The dash indicated that the car had become inoperative, possibly due to the electronic stability program (Esp) issue.

Engine · at 1,945 miles · reported Sep 26, 2017

As I accelerated out of a left turn, the engine suddenly shut off, the transmission shifted into neutral, and the dash indicated that the vehicle was 'inoperable'. I pulled over and turned off the ignition. When I attempted to restart, the vehicle started with no issues.

Other Mercedes-Benz AMG CLA45 years

2023 2021 2020 201920182017 2016 2015 2014

Compare all Mercedes-Benz AMG CLA45 years · All Mercedes-Benz models

Frequently asked questions

Does the 2018 Mercedes-Benz AMG CLA45 have any recalls?

Yes — NHTSA lists 7 recalls for the 2018 Mercedes-Benz AMG CLA45: 23V-854 (structure), 21V-229 (steering), 21V-197 (structure), 21V-058 (communication, electrical system), 19V-892 (air bags) and more. Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2018 Mercedes-Benz AMG CLA45?

Owners report engine problems most often (3 reports), followed by power train (2). The typical mileage when problems were reported is about 13,000 miles.

Are Mercedes-Benz recall repairs free?

Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.