2023 Mercedes-Benz C 300 recalls and problems

The 2023 Mercedes-Benz C 300 has 9 safety recalls and 22 owner complaints filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.

Recalls
9
Complaints
22
Crashes / fires
2 / 0
Injuries / deaths
1 / 0

Recalls may cover only some 2023 Mercedes-Benz C 300 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2023 Mercedes-Benz C 300 recalls

Recall 26V-481: Latches/Locks/Linkages

Reported Jul 24, 2026 · 310,667 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically. This may result in a vehicle rollaway.

Risk: A vehicle rollaway increases the risk of a crash or injury.

Fix: Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 31, 2026.

Recall 25V-255: Electrical System

Reported May 12, 2025 · 443 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.

Risk: An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.

Fix: Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.

Recall 25V-253: Seat Belts

Reported May 2, 2025 · 46 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 C 300, and 2023-2024 AMG C 43 vehicles. The driver-side seat belt cover may not be properly installed on the seat belt tensioner, which can cause the seat belt anchor to come loose.

Risk: A loose seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.

Fix: Dealers will inspect and repair the seat belt covers, as necessary, free of charge. Owner notification letters were mailed May 16, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040012.

Recall 24V-446: Electrical System

Reported Jun 14, 2024 · 1,058 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 C 300 vehicles. The bolt securing the electrical wire to the pre-fuse box could be improperly tightened, causing the wire to overheat. MBUSA's number for this recall is 2024070005.

Risk: An overheated wire can cause a fire and a sudden loss of drive power, increasing the risk of a crash.

Fix: Dealers will inspect and rework the wiring harness, as necessary free of charge. Owner notification letters were mailed August 2, 2024. Owner may contact MBUSA customer service at 1-877-496-3691.

Recall 24V-115: Electrical System

Reported Feb 16, 2024 · 31,848 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.

Risk: An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.

Fix: Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.

Recall 23V-880: Fuel System, Gasoline

Reported Dec 21, 2023 · 79,676 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.

Risk: A loss of drive power can increase the risk of a crash.

Fix: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.

Recall 23V-463: Electrical System

Reported Jun 30, 2023 · 1,558 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 C300 and 2023 AMG C43 vehicles. The ground connections for the electrical wiring harness may not be secured properly, which can result in the electrical wiring harness overheating.

Risk: An overheated wiring harness can increase the risk of a fire.

Fix: Dealers will inspect and repair the ground connections for the electrical wiring harness, as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's numbers for this recall are 2023070016, 2023070017, 2023070018, and 2024070016.

Recall 23V-462: Electrical System

Reported Jun 30, 2023 · 8,178 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 C300 and 2023 AMG C43 vehicles. The transmission wiring harness may be the incorrect length, which can result in harness damage and a loss of drive power.

Risk: A loss of drive power can increase the risk of a crash.

Fix: Dealers will inspect and repair the transmission wiring harness routing, as necessary, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2023070015.

Recall 23V-445: Fuel System, Gasoline

Reported Jun 26, 2023 · 143,551 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.

Risk: A loss of drive power can increase the risk of a crash.

Fix: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.

2023 Mercedes-Benz C 300 problems reported by owners

Problem areaReports
Forward Collision Avoidance14
Service Brakes5
Electrical System5
Unknown or Other4
Engine2
Tires2
Fuel/Propulsion System1
Power Train1
Structure1
Visibility/Wiper1

Most reported parts

  • Forward Collision Avoidance › Automatic Emergency Braking — 7
  • Forward Collision Avoidance › Adaptive Cruise Control — 4
  • Forward Collision Avoidance › Warnings — 2
  • Tires › Sidewall — 2
  • Structure › Body — 1

Typical mileage at the time of the problem: 3,900 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2023 Mercedes-Benz C 300 complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Visibility/Wiper · reported Nov 15, 2025
When going into Reverse the passenger side mirror angles down to see curbs. When putting back into Drive it should be going back up to normal angle, but 20% of the time it does not go back up. If you're driving in the dark you may not know it's reverted back up and get into a car accident. Dealership said there are no issues and a technician stated it goes back up at +9 mph. I've gone over 30 mph driving on public street only to realize it late. I am hoping this gets publicity before an accident occurs due to a defective safety-comfort feature.
Forward Collision Avoidance · at 28,000 miles · reported Aug 13, 2025
The contact owns a 2023 Mercedes-Benz C300. The contact stated that on occasion while driving at various speeds, the vehicle unexpectedly stopped without the brake pedal being depressed. There were no warning lights illuminated. The vehicle was diagnosed twice by the local dealer, and the contact was advised that the Forward Collision Avoidance sensors needed to be recalibrated; however, the failure persisted. The vehicle was taken back to the same dealer where the vehicle was inspected, and the contact was advised that further diagnostic tests were required to determine the cause of the…
Unknown or Other · reported Aug 7, 2025
My panoramic sunroof spontaneously exploded while driving down the highway, no external impact was made. The glass exploded from the inside out. It made a loud boom, it startled me on the highway resulted me to swerving on the road, which would have put me and other drivers at risk. There's plenty other MB drivers reported similar issues that stated. MB has also settled a class action lawsuit regarding such manner. UNKNOWN There were no warning signs prior to the event. The event spontaneous and sudden.
Forward Collision Avoidance · reported Jul 18, 2025
On 4 different occasions car brake assist activated causing car to come to an immediate stop and jerk. At stop light as I started to accelerate a left turn car came to an immediate stop almost causing the car behind hit rear end. Brake assist light activated. This happened twice. And twice when in reverse backing out of a parking space and backing into driveway. Dealership notified look at my car and stated they did not see anything wrong. 4th incident happened within 30 minutes after leaving Wilmington Mercedes Benz.
Structure · reported May 23, 2025
While driving at 60mph my panoramic sunroof completely shattered. Nothing at all hit the sunroof to cause it to shatter. If my sunshade cover had not been on, the glass would have fallen on me while operating my vehicle. This is not only dangerous but unacceptable. It was also a distraction that could have caused an accident. Mercedes did not make me aware of the class action lawsuit they have with the panoramic sunroofs, and I feel that was neglectful on their part. Upon inspection from a service advisor at a Mercedes Benz dealership, they told me something must have hit it (nothing hit it)…

Other Mercedes-Benz C 300 years

Compare all Mercedes-Benz C 300 years · All Mercedes-Benz models

Frequently asked questions

Does the 2023 Mercedes-Benz C 300 have any recalls?

Yes — NHTSA lists 9 recalls for the 2023 Mercedes-Benz C 300: 26V-481 (latches/locks/linkages), 25V-255 (electrical system), 25V-253 (seat belts), 24V-446 (electrical system), 24V-115 (electrical system) and more. Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2023 Mercedes-Benz C 300?

Owners report forward collision avoidance problems most often (14 reports), followed by service brakes (5). The typical mileage when problems were reported is about 3,900 miles.

Are Mercedes-Benz recall repairs free?

Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.