2002 Mercedes-Benz C240 recalls and problems

The 2002 Mercedes-Benz C240 has 3 safety recalls and 13 owner complaints filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.

Recalls

Complaints

Crashes / fires

1 / 0

Injuries / deaths

1 / 0

Recalls may cover only some 2002 Mercedes-Benz C240 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2002 Mercedes-Benz C240 recalls

Recall 24V-874: Visibility

Reported Nov 19, 2024 · 33,456 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

Risk: A detached sunroof panel can become a road hazard, increasing the risk of a crash.

Fix: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.

Recall 22V-954: Visibility

Reported Dec 23, 2022 · 131,653 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.

Risk: A detached sunroof panel may become a road hazard, increasing the risk of a crash.

Fix: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.

Recall 19V-918: Visibility

Reported Dec 20, 2019 · 747,928 vehicles affected · Mercedes-Benz USA, LLC.

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

Risk: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Fix: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

2002 Mercedes-Benz C240 problems reported by owners

Problem area	Reports
Electrical System	4
Visibility	3
Interior Lighting	2
Seats	1
Air Bags	1
Electronic Stability Control (ESC)	1
Seat Belts	1
Power Train	1
Visibility/Wiper	1
Structure	1

Most reported parts

Electrical System › Instrument Cluster/Panel — 2
Visibility › Sun/Moon Roof Assembly — 2
Visibility › Rearview Mirrors/Devices — 1
Structure › Body — 1

Typical mileage at the time of the problem: 117,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2002 Mercedes-Benz C240 complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Electrical System · at 90,000 miles · reported Oct 21, 2020

The contact owns a 2002 mercedes-benz c240. The contact stated that the instrument panel lights failed to illuminate properly. The contact stated that the odometer was inoperable. The vehicle was taken to mercedes-benz of tacoma (1701-c alexander ave e, fife, wa 98424) where it was diagnosed however, the contact was still awaiting information on the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage approximately 90,000. The consumer provided a photo.

Visibility · at 62,000 miles · reported Aug 20, 2020

The contact owns a 2002 mercedes-benz c240. The contact received notification of NHTSA campaign number: 19v918000 (Visibility). Flagship motorcars of lynnfield (385 broadway rte. 1 north, lynnfield, ma 01940) was contacted and an appointment was scheduled to have the recall repair performed. Upon leaving the dealer after the recall repair was performed, the contact attempted to use the sun roof however, the sunroof would not close. The contact drove the vehicle back to the dealer and explained the failure. The contact was informed that her sun roof would be reset. The contact was also informed…

Visibility · at 55,000 miles · reported Jun 3, 2020

The contact owns a 2002 mercedes-benz c240. The contact stated that upon purchase of the vehicle, the sun roof rattled while driving at various speeds. The contact then received a notification of NHTSA campaign number :19v918000 (Visibility) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had not been notified of the failure. The failure mileage was 55,000. Vin tool confirms parts not available.

Electrical System · at 120,000 miles · reported Apr 18, 2016

The contact owns a 2002 mercedes-benz c240. While driving various speeds, the instrument cluster lights failed to operate. The failure recurred intermittently. The vehicle was taken to an independent mechanic where it was diagnosed that the instrument cluster needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 06v028000 (Interior lighting). The manufacturer was notified of the failure. The approximate failure mileage was 120,000. The VIN was not provided.

Electrical System · at 125,000 miles · reported Jan 4, 2016

The contact owns a 2002 mercedes benz c240. The contact stated that the vehicle failed to shift out of first gear and was leaking transmission fluid. In addition, the contact stated that the vehicle stalled without warning. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission was leaking fluid in six different places and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 125,000.

Other Mercedes-Benz C240 years

2005 2004 200320022001

Compare all Mercedes-Benz C240 years · All Mercedes-Benz models

Frequently asked questions

Does the 2002 Mercedes-Benz C240 have any recalls?

Yes — NHTSA lists 3 recalls for the 2002 Mercedes-Benz C240: 24V-874 (visibility), 22V-954 (visibility), 19V-918 (visibility). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2002 Mercedes-Benz C240?

Owners report electrical system problems most often (4 reports), followed by visibility (3). The typical mileage when problems were reported is about 117,000 miles.

Are Mercedes-Benz recall repairs free?

Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.