2014 Mercedes-Benz C350 recalls and problems

The 2014 Mercedes-Benz C350 has 4 safety recalls and 13 owner complaints filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.

Recalls

Complaints

Crashes / fires

1 / 0

Injuries / deaths

1 / 0

Recalls may cover only some 2014 Mercedes-Benz C350 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2014 Mercedes-Benz C350 recalls

Recall 21V-638: Air Bags

Reported Aug 13, 2021 · 205 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.

Risk: An incorrect air bag may not function properly in a crash, increasing the risk of injury.

Fix: Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Recall 19V-787: Communication

Reported Nov 1, 2019 · 24,226 vehicles affected · Mercedes-Benz USA, LLC.

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Recall 19V-010: Air Bags

Reported Jan 9, 2019 · 288,779 vehicles affected · Mercedes-Benz USA, LLC.

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Fix: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

Recall 17V-627: Air Bags

Reported Oct 6, 2017 · 495,290 vehicles affected · Mercedes-Benz USA, LLC.

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Fix: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

2014 Mercedes-Benz C350 problems reported by owners

Problem area	Reports
Air Bags	8
Structure	2
Electrical System	1
Steering	1
Vehicle Speed Control	1
Service Brakes	1
Power Train	1

Most reported parts

Structure › Body — 1
Structure › Body › Door › Handle › Interior — 1

Typical mileage at the time of the problem: 60,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2014 Mercedes-Benz C350 complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Structure · at 60,000 miles · reported Jan 8, 2026

The contact owns a 2014 Mercedes-Benz C350. The contact stated that while the vehicle was parked, the front driverâs side interior door latch detached. The contact had to reach through the front driverâs side window to open the front driver's side door using the exterior door handle. No warning lights were illuminated. The vehicle remained at the residence. A dealer was contacted and informed the contact that there was an unknown recall related to the failure; however, the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of…

Air Bags · at 64,000 miles · reported Aug 28, 2025

The contact owns a 2014 Mercedes-Benz C350. The contact stated that while attempting to start the vehicle, the air bag and the driverâs side air bag malfunction service required warning light illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was determined that the air bags needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and declined to cover the cost of the repair. The approximate failure mileage was 64,000.

Power Train · reported Sep 27, 2023

I was driving my vehicle when the transmission started shifting erratically. The shifts were not smooth but hard and the car was shuddering. Yes the vehicle is available for inspection. My safety and the safety of others were at risk due to the erratic behavior of the vehicle and how it affected my ability to focus on driving safely. Yes my vehicle has been inspected by the manufacturer and the problem has been reproduced by my local Mercedes Benz dealer. There were no warning lamps or messages prior to the failure. After a few weeks of driving I saw a âlow coolantâ warning appear, this…

Service Brakes · reported Mar 27, 2023

2014 Mercedes-Benz E-350 4matic. Brake fluid and Brake warning lights illuminated. The vehicle was taken to the local dealer where the service technician advised the brake lines to the rear tries were rusted and had to be replaced . The vehicle was repaired at a estimated cost of $2,900. The approximate failure mileage was 100,000. we were advised that the car is a hazard to drive until repaired. We have requested the dealer to turnover the failed parts for our inspection and use

Air Bags · reported Jul 12, 2020

I was notified in february 2019 that car needed the air bags replaced! Here a year and a half later they still don't have the parts! I think they are lieing to me!

Other Mercedes-Benz C350 years

201520142013 2012 2011 2010 2009 2008 2007 2006

Compare all Mercedes-Benz C350 years · All Mercedes-Benz models

Frequently asked questions

Does the 2014 Mercedes-Benz C350 have any recalls?

Yes — NHTSA lists 4 recalls for the 2014 Mercedes-Benz C350: 21V-638 (air bags), 19V-787 (communication), 19V-010 (air bags), 17V-627 (air bags). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2014 Mercedes-Benz C350?

Owners report air bags problems most often (8 reports), followed by structure (2). The typical mileage when problems were reported is about 60,000 miles.

Are Mercedes-Benz recall repairs free?

Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.