There are no safety recalls for the 2023 Mercedes-Benz CLA 250, but owners have filed 6 complaints with NHTSA.
2023 Mercedes-Benz CLA 250 problems reported by owners
| Problem area | Reports | |
|---|
| Unknown or Other | 3 | |
| Electrical System | 1 | |
| Engine | 1 | |
| Steering | 1 | |
| Air Bags | 1 | |
Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.
Recent 2023 Mercedes-Benz CLA 250 complaints
Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.
Air Bags · reported Dec 30, 2025
I slid on snow during a storm and hit head on to an oncoming car and my car has been deemed a total loss. During the crash not a single airbag at all deployed. I hit the windshield and the dash, at least one should have gone off, but none of them deployed in the car
Steering · reported Dec 23, 2025
While executing a right turn, the steering wheel became locked. The driver attempted to apply the brakes, but they were unresponsive. Consequently, the vehicle collided with the divider.
Electrical System · reported Oct 3, 2025
During regular use my 2023, Mercedes Cla 250, had a fault in the instrument display in which the display shut off completely. Only the media display remained on, however the media display is completely useless in this scenario, only the instrument display can show the speed in which the vehicle is traveling and the Rpm range in which the vehicle is being accelerated at. I was left stranded, hopeless, and endangered as a result of this catastrophic vehicle failure.
Unknown or Other · reported Jun 10, 2025
I own a 2023 Mercedes CLA250 VIN: [XXX]. This morning I was driving 50 mph on a road with no traffic, no car in front or behind me, no trees or overhead wires and my sunroof imploded. I have the privacy screen closed which saved me from the shards of glass raining on me. I have included pictures of the roof as well of the poor quality of the glass that is used for the sunroof. I am shocked there is no safety film in that glass to prevent it from shattering. This was a terrible experience- I expected more from a Mercedes. Iâm horrified this can happen. INFORMATION REDACTED PURSUANT TO THE…
Unknown or Other · reported Apr 29, 2024
I was driving on hwy 301 in Maryland at 5am. My sunroof exploded. It was like a bomb went off hatterung glass all over my face and body
Frequently asked questions
Does the 2023 Mercedes-Benz CLA 250 have any recalls?
No. NHTSA has no safety recalls for the 2023 Mercedes-Benz CLA 250 as of this update. Check your VIN at nhtsa.gov/recalls for the latest status.
What is the most common problem with the 2023 Mercedes-Benz CLA 250?
Owners report unknown or other problems most often (3 reports), followed by electrical system (1).
Are Mercedes-Benz recall repairs free?
Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.