2018 Mercedes-Benz CLS 550 recalls and problems
The 2018 Mercedes-Benz CLS 550 has 1 safety recall. Recall repairs are free at any Mercedes-Benz dealer.
Recalls may cover only some 2018 Mercedes-Benz CLS 550 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2018 Mercedes-Benz CLS 550 recalls
Recall 21V-058: Communication, Electrical System
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Fix: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Other Mercedes-Benz CLS 550 years
Compare all Mercedes-Benz CLS 550 years · All Mercedes-Benz models
Frequently asked questions
Does the 2018 Mercedes-Benz CLS 550 have any recalls?
Yes — NHTSA lists 1 recall for the 2018 Mercedes-Benz CLS 550: 21V-058 (communication, electrical system). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
Are Mercedes-Benz recall repairs free?
Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.