2014 Mercedes-Benz E250 recalls and problems

The 2014 Mercedes-Benz E250 has 3 safety recalls and 7 owner complaints filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.

Recalls

Complaints

Crashes / fires

1 / 0

Injuries / deaths

0 / 0

Recalls may cover only some 2014 Mercedes-Benz E250 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2014 Mercedes-Benz E250 recalls

Recall 19V-787: Communication

Reported Nov 1, 2019 · 24,226 vehicles affected · Mercedes-Benz USA, LLC.

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Recall 17V-627: Air Bags

Reported Oct 6, 2017 · 495,290 vehicles affected · Mercedes-Benz USA, LLC.

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Fix: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Recall 14V-762: Engine and Engine Cooling

Reported Dec 1, 2014 · 4,871 vehicles affected · Mercedes-Benz USA, LLC.

Problem: Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2014-2015 E250 BlueTec, E250 BlueTec 4Matic, GLK250 4Matic BlueTec, and 2015 ML250 4Matic BlueTec vehicles manufactured February 28, 2014, to November 10, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.

Risk: Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.

Fix: Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes' number for this recall is 2014120002.

2014 Mercedes-Benz E250 problems reported by owners

Problem area	Reports
Engine	2
Power Train	1
Suspension	1
Vehicle Speed Control	1
Structure	1
Electronic Stability Control (ESC)	1
Unknown or Other	1
Steering	1
Seats	1
Fuel/Propulsion System	1
Service Brakes	1

Most reported parts

Structure › Body — 1

Typical mileage at the time of the problem: 20,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2014 Mercedes-Benz E250 complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Service Brakes · reported Oct 16, 2024

Brake lines are rusted and corroded. It appears that the rust may have spread from rust on the rear subframe. The rear subframe warranty was extended for premature rust and failure, but the brake lines are not covered. This could have led to a dangerous situation. I've never had a vehicles brake lines rust like this. They should also extend the warranty coverage to cover rusted brake lines.

Fuel/Propulsion System · reported Jan 4, 2024

Purchased and installed OEM diesel fuel filter made by Mann part WK820/17 or 171103 on [XXX] and drove for 9500 miles. On [XXX] I checked fuel filter as I could smell diesel fuel near the car for the last 2 weeks. Fuel filter heating element/H2O sensor was cracked and seeping fuel once fuel pump was turned on. Unit is available for inspection Safety issue-leaking fuel No inspection by police, manufacturer. I did contact RM EUROPEAN Auto Parts in Colorado who sold the part and am waiting to hear back. No warning lamps or CEL illuminated, only the smell of fuel with top of filter and engine…

Steering · at 20,000 miles · reported Mar 18, 2017

The power steering stopped functioning suddenly while driving and I was unable to make a turn except by substantial manual force. Fortunately I was not on a highway and at 20/25 MPH able to pull immediately off the road. The dealer repaired it and said that it was a computer system issue and that they were aware of it but had not notified customers. And apparently they haven't done so yet or notified the ntsb because nothing shows on this website. The occurred over 6 months ago so I AM shocked that it hasn't been dealt with.

Electronic Stability Control (ESC) · at 38,420 miles · reported Jul 11, 2015

The car has a eco system which makes the engine stop when you come at complete stop to save fuel. When the incident happened, the car started with a huge jerk as if the gear box is broken. Now it is giving two difference messages: 1. Auxiliary battery malfunction 2. Pre-safe functions limited (See operator's manual) the car is jurking heavily. I took it to mercedes dealer in pleasanton, ca. The service agent asked me if I bought the vehicle from them. I told that I did by an s550 from them but not this one since they didn't have the specific feature which I needed hence I went to san jose…

Vehicle Speed Control · at 4,000 miles · reported May 12, 2015

My wife was at the final stage of parking the car ,means,slowing the car by pushing the break the car in the parking slot.when she was in position to stop the car suddenly got acceleration uncontrolled.to avoid hitting the car in front of her she turn wheel to the right and with max. Speed car jumped through the edges of the island with the tree .tree stopped the car and car and tree was destroy .she was distress.shock and till now has a nightmares.

Other Mercedes-Benz E250 years

2016 20152014

Compare all Mercedes-Benz E250 years · All Mercedes-Benz models

Frequently asked questions

Does the 2014 Mercedes-Benz E250 have any recalls?

Yes — NHTSA lists 3 recalls for the 2014 Mercedes-Benz E250: 19V-787 (communication), 17V-627 (air bags), 14V-762 (engine and engine cooling). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2014 Mercedes-Benz E250?

Owners report engine problems most often (2 reports), followed by power train (1). The typical mileage when problems were reported is about 20,000 miles.

Are Mercedes-Benz recall repairs free?

Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.