2024 Mercedes-Benz EQE SUV 350+ recalls and problems

The 2024 Mercedes-Benz EQE SUV 350+ has 2 safety recalls and 2 owner complaints filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.

Recalls

Complaints

Crashes / fires

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Injuries / deaths

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Recalls may cover only some 2024 Mercedes-Benz EQE SUV 350+ vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2024 Mercedes-Benz EQE SUV 350+ recalls

Recall 25V-366: Back Over Prevention

Reported Jun 5, 2025 · 94 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

Risk: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

Fix: Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.

Recall 24V-372: Electrical System

Reported May 28, 2024 · 14,912 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.

Risk: A sudden loss of drive power increases the risk of a crash.

Fix: Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.

2024 Mercedes-Benz EQE SUV 350+ problems reported by owners

Problem area	Reports
Unknown or Other	1
Air Bags	1

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2024 Mercedes-Benz EQE SUV 350+ complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Air Bags · reported Sep 24, 2026

Since January 2025, the front passenger occupant-classification system on my 2024 Mercedes-Benz EQE 350 intermittently fails to detect a properly seated adult occupant and instead displays "Passenger Airbag Disabled" on the instrument cluster. When this occurs, the system misclassifies an occupied seat as empty/child and deactivates the front passenger airbag â meaning the airbag would not deploy for that occupant in a crash. I have presented the vehicle to Mercedes-Benz of Chantilly five times for this defect: - Jan 8â14, 2025 (RO 268946, 4,459 mi) â technician performed a zero-setting…

Unknown or Other · reported Oct 24, 2025

The panoramic sunroof on the vehicle just expoded and shatter for no apparent reason, sending pieces of glass on the sunroof sun screen. Sounded like a shotgun blast when this occured. It occured on 10/23/25 at 2:00 in the afternoon while driving on a side street in my neighboorhood. Vehicle taken to dealership on 10/24/25 for repair, dealer would not acknowledge a failure with the sunroof glass, but could not find what caused the damaged and blamed in on a rock. This glass was not damaged and literally exploded when the incident occured and no other vehicles were near by.

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Frequently asked questions

Does the 2024 Mercedes-Benz EQE SUV 350+ have any recalls?

Yes — NHTSA lists 2 recalls for the 2024 Mercedes-Benz EQE SUV 350+: 25V-366 (back over prevention), 24V-372 (electrical system). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2024 Mercedes-Benz EQE SUV 350+?

Owners report unknown or other problems most often (1 reports), followed by air bags (1).

Are Mercedes-Benz recall repairs free?

Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.