2023 Mercedes-Benz EQS580 recalls and problems

The 2023 Mercedes-Benz EQS580 has 2 safety recalls and 4 owner complaints filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.

Recalls

Complaints

Crashes / fires

0 / 0

Injuries / deaths

0 / 0

Recalls may cover only some 2023 Mercedes-Benz EQS580 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2023 Mercedes-Benz EQS580 recalls

Recall 23V-405: Electrical System

Reported Jun 5, 2023 · 8,281 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.

Risk: A loss of drive power can increase the risk of a crash.

Fix: Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.

Recall 23V-309: Electrical System

Reported May 2, 2023 · 3,828 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."

Risk: A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.

Fix: Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.

2023 Mercedes-Benz EQS580 problems reported by owners

Problem area	Reports
Forward Collision Avoidance	4
Unknown or Other	3
Electrical System	1

Most reported parts

Forward Collision Avoidance › Automatic Emergency Braking — 3
Forward Collision Avoidance › Warnings — 1

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2023 Mercedes-Benz EQS580 complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Unknown or Other · reported Apr 3, 2024

Just over two months owning the vehicle (bought [XXX]) I was driving on a smaller highway at roughly 35 mph when the car suddenly came to a stop. There were no obstacles front or behind or the sides. It threw me forward. I was aching and in shock, but needed to get out of the left lane so I pushed the gas pedal and the car moved so I could pull into the left turn lane. I did not know what happened. I did not see any lights on the dash. I was not sure what to do but knew I needed to get off this busy road and the Mercedes dealership was just up the road. I carefully drove to the dealership and…

Unknown or Other · reported Mar 2, 2024

The door handles of the car open and close from the body automatically. However there are no sensors or safety measures before the door handles go back into body. Mulitple times my children were about to open door but handles started closing into body. Luckily they removed hands before getting fingers crushed.

Electrical System · reported Feb 26, 2024

when I was driving on freeway at 40-50 miles/hour with my daughter I started getting messages " Risk of vehicle rolling away" "Active Emergency Stop Assist currently unavailable" " Service required do not change transmission position". I got scared and moved to side safety lane in heavy running traffic. Car stopped and I tried to restart the car but car will not start at all and was getting all those messages. The car has been with the mercedes dealership from last 15 days and Initially after 5 days they mentioned that car needs software udpate and after another week they mentioned car needs…

Forward Collision Avoidance · reported Jun 29, 2023

I was traveling at about 45 miles per hours on a road with no obstacles (no cars in front of me or anything in the road) when the car braked with no warning.

Other Mercedes-Benz EQS580 years

No other model years have data.

Compare all Mercedes-Benz EQS580 years · All Mercedes-Benz models

Frequently asked questions

Does the 2023 Mercedes-Benz EQS580 have any recalls?

Yes — NHTSA lists 2 recalls for the 2023 Mercedes-Benz EQS580: 23V-405 (electrical system), 23V-309 (electrical system). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2023 Mercedes-Benz EQS580?

Owners report forward collision avoidance problems most often (4 reports), followed by unknown or other (3).

Are Mercedes-Benz recall repairs free?

Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.