2015 Mercedes-Benz GL350 recalls and problems

The 2015 Mercedes-Benz GL350 has 3 safety recalls and 7 owner complaints filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.

Recalls

Complaints

Crashes / fires

1 / 0

Injuries / deaths

0 / 0

Recalls may cover only some 2015 Mercedes-Benz GL350 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2015 Mercedes-Benz GL350 recalls

Recall 19V-787: Communication

Reported Nov 1, 2019 · 24,226 vehicles affected · Mercedes-Benz USA, LLC.

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Recall 18V-272: Suspension

Reported Apr 27, 2018 · 9,725 vehicles affected · Mercedes-Benz USA, LLC.

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.

Risk: The leaking oil in the presence of an ignition source can increase the risk of a fire.

Fix: MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018070015.

Recall 16V-900: Power Train

Reported Dec 14, 2016 · 48 vehicles affected · Mercedes-Benz USA, LLC.

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 GL350 4Matic Blutec, GL450 4Matic, GL550 4Matic, ML250 Blutec, ML350, ML350 4Matic, ML400 4Matic and 2015-2016 GL63 AMG 4Matic vehicles manufactured September 29, 2014 through March 27, 2015. The affected vehicles have axle bolts on the front and/or rear drive axle carriers that may not have been assembled correctly. As a result, the remaining bolts may fracture.

Risk: If any of the remaining front or rear axle bolts fracture, the vehicle may be unstable, reducing the handling capability and increasing the risk of a crash.

Fix: MBUSA will notify owners, and dealers will replace the axle carrier bolts, free of charge. The recall is began February 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

2015 Mercedes-Benz GL350 problems reported by owners

Problem area	Reports
Fuel/Propulsion System	2
Vehicle Speed Control	2
Visibility/Wiper	1
Engine	1
Latches/Locks/Linkages	1

Most reported parts

Latches/Locks/Linkages › Hatchback/Liftgate › Lock — 1

Typical mileage at the time of the problem: 24,300 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2015 Mercedes-Benz GL350 complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Engine · reported May 20, 2022

Took to South Bay Mercedes dealer in Torrance because of engine light on. Cause: "Obsolete CDI Control Unit Software" Repair: "Updated to latest software version" Charge: $224.99 because "not covered by Emissions Warranty Extension" Do not understand how Mercedes Benz does not provide a critical software upgrade for free or under a recall? Modifications to the diesel engine and its software done less than a year ago.

Fuel/Propulsion System · at 112,850 miles · reported Feb 26, 2021

While the vehicle is turned on but stationary (E.g. Stopped at a red light in light traffic) I began to smell diesel exhaust in the cabin of the vehicle. The odor was very strong and I had to lower the windows in order to breathe. The mechanic informed me that there was an oil leak near the turbo. I had to replace the fuel injector and leak line, in addition to all pipe seals at turbo.

Vehicle Speed Control · at 29,000 miles · reported May 2, 2017

The contact owns a 2015 mercedes-benz gl350. While driving less than 5 MPH, the vehicle suddenly accelerated at a high rate of speed. The contact applied force to the brake pedal, but the vehicle failed to slow down and crashed into a palm tree. There were no injuries and a police report was not filed. The vehicle was towed to a collision center by the insurance company who inspected the vehicle. The manufacturer was notified of the failure and the contact was waiting to determine if they would send a technician to diagnose the failure. The approximate failure mileage was 29,000.

Fuel/Propulsion System · at 2,300 miles · reported Mar 12, 2015

The contact owns a 2015 mercedes benz gl350. The contact stated that the fuel tank started to leak onto the vehicle. The vehicle stalled because of the failure. Roadside assistance helped the contact by placing fuel in the vehicle, but the fuel leak prevented the contact from being able to start the vehicle. The contact stated that the fire department arrived to clean up the fuel. The vehicle was towed to the dealer and it was determined the fuel tank needed to be replaced. The VIN was not available. The failure mileage was 2,300.

Visibility/Wiper · at 1,400 miles · reported Feb 3, 2015

A blanket of snow/ice formed on my roof during the morning. It was not removable due to freezing and bonding to the roof. As the car heated up inside, that blanket became loose. When I hit my brakes on the road, the blanket came down the front windshield blocking my view of the road. The wipers stopped and would not work because when they do not return to the park position, they do not repeat their wiping motion. Also, the lip at the rear of the hood caught and kept the blanket of snow in place as I brought the car to a stop. More concretely, the wipers are flimsy rubber and do not wipe if any…

Other Mercedes-Benz GL350 years

2017 201620152014 2013 2012 2011 2010 2009

Compare all Mercedes-Benz GL350 years · All Mercedes-Benz models

Frequently asked questions

Does the 2015 Mercedes-Benz GL350 have any recalls?

Yes — NHTSA lists 3 recalls for the 2015 Mercedes-Benz GL350: 19V-787 (communication), 18V-272 (suspension), 16V-900 (power train). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2015 Mercedes-Benz GL350?

Owners report fuel/propulsion system problems most often (2 reports), followed by vehicle speed control (2). The typical mileage when problems were reported is about 24,300 miles.

Are Mercedes-Benz recall repairs free?

Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.